Scout & Nimble Reviews | Read Customer Reviews of scoutandnimble.com

Scout & Nimble Reviews | Read Customer Reviews of scoutandnimble.com

Scout & Nimble reviews

Showing 489 reviews with 5 stars · Clear filters

Mr D.
Nov 11, 2025
Damaged cabinet replacement
An office cabinet we ordered was damaged from the factory when we unpacked, box showed no damage. Contacted customer service and I received a prompt response. They ordered a replacement, that day, and I received the new replacement cabinet quickly. Customer service was in contact with me, throughout the entire process of receive the replacement. Very happy with their rapid response and handling of the issue.
Response from Scout & NimbleNov 11, 2025
We’re so happy to hear this! Our team always aims to make things right as quickly and smoothly as possible. Thank you for taking the time to share your experience. It means so much to us! Scout & Nimble 💛
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Amy
Nov 5, 2025
My light arrived with a small issue on…
My light arrived with a small issue on the shade and they were quick to help and send a new shade! I know a lot of online stores drop ship these days and you have to give credit where credit is due on how quick they responded to making it right with me.
Response from Scout & NimbleNov 5, 2025
Thank you so much for your kind words, Amy! We’re thrilled to hear our team was able to step in quickly and make things right. We truly appreciate you recognizing the effort; it means so much to us! We hope you think of us for any future house needs. Scout & Nimble 💛
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Ellen B.
Nov 3, 2025
Excellent professional customer service.
Excellent professional customer service.
Response from Scout & NimbleNov 5, 2025
Thank you so much, Ellen! We truly appreciate your kind words and are so glad you had a great experience with our team. Scout & Nimble 💜
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Megan
Oct 16, 2025
Great experience
Super easy return on a furniture piece. Thought it would be a lot more time spent on my end. Thanks!
Response from Scout & NimbleNov 5, 2025
We’re so glad to hear that! Making the return process smooth and simple is always our goal. Thank you for sharing your experience! Scout & Nimble 💖
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Elle D.
Oct 15, 2025
Superior Customer Service
We are Scout & Nimble customers for life! Our dining chairs are gorgeous, and when one came slightly damaged, the team quickly responded and made it so easy to get a replacement. We have never had a team so available and responsive. Big shout out to Kileigh for her wonderful support!
Response from Scout & NimbleOct 15, 2025
We’re so happy to hear that you love your new dining chairs! Thank you for sharing your experience and for your kind words about Kileigh. We truly appreciate your support and loyalty! Scout & Nimble 💗
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Yolanda V.
Oct 13, 2025
A Stand-Up Company
‘Was originally very disappointed that the item I requested was on back order. When it arrived it was defective. Working with their Customer Service Department was the best part of the transaction! There was no hassle or argument - such a delight nowadays. Scout and Nimble responded immediately after realizing the problem couldn’t be resolved over the phone. I received a replacement table within just a couple of days. Life happens … when a company stands by their word and product it makes your day. I can’t thank Kileigh enough for her help and professionalism.
Response from Scout & NimbleOct 15, 2025
Thank you so much for your kind words! We truly appreciate your patience and understanding throughout the process. We’re so glad our team was able to make things right quickly and ensure you’re happy with your new table. Standing behind our products and customers is what matters most to us — thank you for recognizing that! Scout & Nimble 💛
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Andy P.
Oct 8, 2025
Hailey helped my girlfriend and I get a…
Hailey helped my girlfriend and I get a problem fixed on a table we ordered. If I could give her more stars, I would!
Response from Scout & NimbleOct 15, 2025
Thank you so much for sharing your experience! We're thrilled to hear that our team was able to help get things resolved quickly and that you’re happy with your table. We truly appreciate your kind words and support — it means the world to us! Scout & Nimble 💜
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Johnathan W.
Oct 6, 2025
10/10
I am an interior designer who has used scout and nimble for the first time. My experience was nothing short of fantastic. I had ordered some glass table lamps for a master. one came in broken and they were extremely quick to get a replacement sent out. I would continue doing business with them!
Response from Scout & NimbleOct 8, 2025
Thank you so much for your kind words and for trusting Scout & Nimble for your design project! We’re thrilled to hear your first experience with us was such a positive one and that our team was able to get your replacement lamp to you quickly. We truly value your partnership and look forward to working with you again on future designs! Scout & Nimble 💜
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