Scout & NimbleScout & Nimble is an online retailer specializing in furniture & home décor serving working interior designers and design enthusiasts, alike. With a wide selection of products from top designer brands & shoppable designer rooms for every style, Scout & Nimble is a one-stop shop for those looking to bring beautiful, polished style into their home.
Scout & Nimble (scoutandnimble.com) has 639 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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G B.
Mirror came from factory with missing bracket to hang. Upon contacting Scout & Nimble their customer care manager Diana Harris followed up with different alternatives to expedite a solution and even provided a partial refund for the inconvenience. Things can go wrong at times and it is during such moments that you truly get to experience a company's service. In this case it was A+. Thank you.
Shannon D.
I ordered a coffee table through Scout and nimble. It was a beautiful table when it arrived but did have a crack in it so I contacted them. Customer service was excellent. They responded very quickly and offered me an option of a partial refund to keep it, which I accepted. I would definitely shop from them again.
Chase A.
Things happen.... We recently purchased (4) matching chairs, however when delivered, somehow (1) was completely different from the others, either a mistake with manufacturer shipping or last mile delivery mix-up, unsure of which, but Diana with customer service at Scout & Nimble was so extremely helpful and understanding while efficiently reconciling the issue. A replacement chair was fortunately in stock and promptly delivered to complete our set. Scout & Nimble's quality encompasses not just their incredible product offerings, but also the service to back it up.
Monica
Diana Harris Customer Care Manager was absolutely amazing. Will continue to do business with scout and nimble because of her. Her communication and tone was the most professional and attentive, I’ve ever received from a customer care person at any company.
Dan A.
Great service!!
Tyler K.
We purchased a beautiful Spalted Wood Coffee table from Scout & Nimble and couldn't be happier with the service and delivery. I was a little hesitant at first since I have never purchased something from the company before, but when I reached out to customer service via email I couldn't have been happier with the communication. I received immediate response from the customer service representative within 12 hours or less, depending the day I sen the email. All answers were clear and direct they provided the information I needed.
miriam E.
Great service
Adrienne L.
Hannah in customer service is wonderful!
