At ScoreSense® we believe everyone should have access to the information that helps keeps their finances and families secure. Empowering you with all 3 credit scores and reports, credit insights, tools and one-on-one help. 1-800-972-7204 [email protected]
ScoreSense (scoresense.com) has 292 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
scoresense.com
Website
scoresense.com
Category
Investments & Wealth
Listed on Five Star Index
2026
About these reviews
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The company replied to 3% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I was charged for 3 months of service that I never signed up for. When I called to request a refund, it was denied. Don't ever do any business with this company. They are a complete scam. You can see all the negative reviews they have.
DC
Diane C.
I had this for several months.
I had this for several months.
Checked on it once or twice and forgot about it. Kept getting charged and I didn't notice. When I did notice I called to cancel on the 4th of July (they charged on the 2nd of July) try to get a refund for that month. They denied. Will not be recommending this service. They're are better services available
LA
Leere' A.
I never signed up for this!
I was given a one year subscription as a customer of a company that had a data breach. After the one year subscription ended they just started charging me. I cancelled and asked for a refund which they denied because "you did not cancel before the end of your 7 day free trial". I never signed up for any free trial! Ridiculous.
ML
Michael L.
Scoresense was contracted unauthorized using my card…
Scoresense was contracted using my card by a mortgage broker. They continued to charge me after the initial report.
FM
Foster M.
Gave me $1 refund and kept my $29.95 on…
Gave me $1 refund and kept my $29.95 on a service I did not want. That's the kind of s__t that's gets you bad reviews. Saw a lot of bad ones for the same reason. You figure if they truly believed in their product they would give a refund when not needed. WHATEVER YOU DO STAY CLEAR OF THE BAIT AND SWITCH AFTER 7 DAYS. THEY WILL NOT REFUND!!!!
PH
Peter H.
Horrible company
Horrible company . They start with a misleading credit score check and before you know it you're paying 29.95 a month. It took me 3 calls to try to cancel. I was sick with cancer and they continues to bill me.When I eventually found the billing they gave me 1 month credit after charging me for 9 months. They with avoid a refund at all costs. They appear to be scammers . Avoid them like the plague! Thewyt still owe me over 400 dollars.
DJ
Darcie J.
APARTMENT CREDIT-CHECK SCAM
This company is definitely a part of an elaborate apartment scam. See the other reviews. I wish I’d read further into these before I caved and did the process. Basically, I answered an ad on CL, the “apartment rep” contacted me. I was made to get a credit score from the LEGITIMATE TransUnion site, they asked a generic question about my lifestyle (“Will you be living alone or with someone else?”), I answered (living alone), and they sent a SECOND email, making me sign up for this (very obviously) scam site. I argued and begged to use another site (Credit Karma) because this is so obviously a scam, compared to the legitimate site. I finally capitulated because I was foolishly holding out hope that I would secure this apartment. While it did produce the same results as a legitimate credit-score site, it also took my credit card AND SS info, processing what I assume to be the monthly fee. I immediately cancelled the subscription and will be keeping the receipts, while I monitor my credit score and identity info.
What really tipped me off is after I posted my results to our chat, the “rep” ASKED THE SAME QUESTION AS BEFORE (“Will you be living alone or with someone else?”) and I knew it was fake. I called their phone number and it led to an inactivated Google voice number. TOTAL SCAM. So upsetting. I live in a city with really competitive housing. I thought I’d found a gem of a unit and I was only trying to be fair and honest. At least I know my legitimate credit score; FYI: it corresponded to Credit Karma, which is absolutely free.
DR
Derek R.
Cancellation is a nightmare…
Trying to get cancellation of your account is a nightmare. WARNING: This can only be done via chat system where you will be haggled with down to around $5 for the same service... how insulting. 3 months of charges after cancelling and no refund... you will be lucky if you even get a response from customer service. A shocking company and the data they provide can be obtained elsewhere for less money with a bit of effort....