Brenda C.
wont let me cancel my subscription like…
wont let me cancel my subscription like I want

At ScoreSense® we believe everyone should have access to the information that helps keeps their finances and families secure. Empowering you with all 3 credit scores and reports, credit insights, tools and one-on-one help. 1-800-972-7204 [email protected]
ScoreSense (scoresense.com) has 292 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 21 reviews with 3 stars · Clear filters
Brenda C.
wont let me cancel my subscription like I want
Brigida Gasmen P.
Why is my score so low? I should not be looking at my credit score anymore. It is so depressing.
Response from ScoreSenseSep 28, 2026
Hello Brigida, We know it can be frustrating to see a credit score that's lower than you'd hoped. However, regularly reviewing your credit information is a positive step. Monitoring your credit can help you stay informed about changes to your credit profile and review your credit report information for accuracy. If you'd like to learn more about what to watch when monitoring your credit, this article may help: https://www.scoresense.com/blog/monitoring-your-credit-what-should-you-be-watching Thank you for sharing your feedback and for staying engaged with your credit information.
BARBARA P.
Should not charge a fee when it says it’s free
Response from ScoreSenseOct 2, 2026
We're sorry to hear about your experience. We offer a 7-day trial for our monthly membership, and the trial terms, including any future billing, are disclosed on the billing page before enrollment. We'd welcome the opportunity to learn more about your concerns and review your experience. Please send us a private message.
King B.
I don't understand how it works
Response from ScoreSenseDec 11, 2025
Hi King, we would love to help you get the info you need. Please call us at 1-800-972-7204 during the following hours: Monday through Friday 8AM to 8PM CT; Saturday 8AM to 5PM CT or Sunday Noon to 6PM CT or you can chat online. Alternatively, we have sent you an email request for more information. Thank you.
customer
Thank you for providing me the information, I now realize I would like to cancel effective today 1-15-2021 I do not require this service. Thank you,Jane Zeigler
km
I have an issue with two pending charges when only submitted payment once. There should only be one pending charge per submission. The additional charge is unnecessary. Besides that simple site.
Marcellus
The site is kinda confusing on where to download your report. I may be missing it.
Kelly J.
Fine found out a bill was messing my credit up and it was no longer valid.