조용주
Fast issue resolution
I contacted you regarding an unusual charge, and I truly appreciate how quickly the issue was resolved. Thank you very much for your prompt and efficient support.

SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Research & Development · California, California
Excellent

Research & Development · Los Angeles, California
Excellent

Research & Development · San Francisco, California
Excellent
Research & Development · Hayward, California
Excellent
405 approved reviews, newest moderated first
조용주
I contacted you regarding an unusual charge, and I truly appreciate how quickly the issue was resolved. Thank you very much for your prompt and efficient support.
Tharshiga P.
I am a university lecturer and PhD researcher in finance, and I regularly use SciSpace to support literature reviews, understand complex research articles, and refine academic manuscripts. It has significantly improved my research efficiency, writing clarity, and confidence in meeting journal requirements.
irem Y.
Very professional and responsive customer support. The refund process was smooth and fair.
Florence Y.
Efficient and timely.
Liliana Š.
I got help quite fast and without any issues 😊 Support was very friendly and resolved the issue without sending 100 emails back and forth. I will def be using scispace in the future as well!
aryan
Even with premium membership you will run out of credit making it in usable. I bought the premium membership and ran out of credit in few hours of using it. It's a shame and waste of money. DO NOT BUY MEMBERSHIP ITS A SCAM
Response from ScispaceOct 15, 2026
We’re sorry Premium didn’t meet your expectations, and thank you for sharing your experience. Credit usage depends on the task: the number of papers, the year range, the report type, and the approach the agent takes, so in-depth agent tasks use more credits than lighter ones. This guide breaks down what each task costs: scispace.com/guides/credits-pricing-guide We’ve also made changes to our plans since then: our Advanced and Max plans now come with unlimited agent usage, so heavy research no longer runs into credit limits. You can see the details at scispace.com/pricing.
Milagros M.
En pocos minutos me dieron solución a mi problema
Rizqa Akbar R.
really helpful!