XY
Excellent
Reliable, quick, and effective! Excellent app for academic purposes

SciSpace is an end-to-end research platform transforming academia by helping researchers summarize research papers using AI. It breaks down complex scientific texts to help researchers and students read, understand, and analyze academic papers more efficiently. It allows users to upload PDFs, ask questions, highlight text to generate explanations and summaries, and discover related papers and citations. It uses natural language processing and machine learning to enhance literature review, paraphrase, generate citations, and research workflows.
Scispace (scispace.com) has 405 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Research & Development · California, California
Excellent

Research & Development · Los Angeles, California
Excellent

Research & Development · San Francisco, California
Excellent
Research & Development · Hayward, California
Excellent
405 approved reviews, newest moderated first
XY
Reliable, quick, and effective! Excellent app for academic purposes
Richard A.
Recieved an excellent customer support.
monika
This company stores customers’ credit card information and processes charges without clear authorization. There is no communication regarding these charges—no email, invoice, or prior notice—yet the card is charged quietly. Compounding the issue, their cancellation policy is limited to 24 hours, but without any charge notification, customers may not even realize a charge has occurred within that window. Customer service has been unresponsive and unhelpful in resolving the matter. Overall, this has been a very poor and concerning experience.
Response from ScispaceOct 16, 2026
Thank you for taking the time to write this, and we’re genuinely sorry that your experience left you feeling worried and unheard. We want every customer to feel confident about how they’re billed, and we’re sorry this didn’t feel that way for you. To give some context, our subscriptions renew automatically until they’re cancelled, and a plan can be cancelled at any time from your account settings. Billing is processed only for the plan you’ve subscribed to, and we recognise that how and when renewal information reaches customers matters just as much. We’ve noted your comments about renewal charges, communication around them and the support you received, and we truly appreciate you being open about all of it. Thank you again for raising this, and we wish you the very best with your work.
Phadung N.
Support team do his job very great. It help me a lot. Very big thankyou
Hossein A.
It has been about a year that i am using Scispace. It helps read and understand the papers. however the user should check and make sure the given content is correct.
Fahad Elahi K.
Great service, really appreciated.
Claire T.
Good customer service when cancelling my subscription
Ajit N.
My problem was promptly understood and solution initiatiated.