Schwinn BikesReviews of schwinnbikes.com

Many years ago I purchased a Schwyn 270 recumbent exercise bike. It worked great for five years. I stopped riding for a while. When I stared back up the bike could not increase the tension on the fly wheel. I called the customer support and actually reached a live person. She was able to figure out the problem quickly. The motor that moves the magnet in and out to adjust tension was bad. She sent me the part along with detailed instructions on how to remove and install it along with a tool for removing the cranks and a video as well. I was able to make the repair myself within an hour and the bike is working like new. She also sent a follow up email to see how I did. That’s what I call Customer Support.

I purchased it in April when they still offered a free year of JRNY. That was the only reason I purchased this model over the diamondback 910 sr as I'm disabled and that was a deal I could use. Of course by the time it shipped and my husband put the bike together I'm only given 2 months free. Such a scam. Buy the other model I suggested. It is a better made product and has a heavier flywheel.

I bought a schwinn bicycle the first time last year for Christmas. Never again! Within the first month of having it the gears began slipping, the tires came loose and the chain fell off..I couldn't believe it. I figured because schwinn has been around for so long and are in the top 5 of any list they must be good. DONT believe it. I am now looking for a new bicycle, again. Don't buy schwinn!

Bought a 45 dollar Schwinn bike seat, after 1 hour of rising my son laid it over. The plastic piece that holds the seat to the bike shattered. I thought, no worries, I’ll order another… it’s crap plastic probably happens a lot. Write them 1-2-23. Got a response today 1-17-23 saying… and I quote “ We do not parts for the aftermarket items. You can try to reach out to a local bike shop, or bikebling.com for further assistance. Thanks, Selena Sr. Consumer Care Representative” Aside from the bad English, are you saying you don’t support your products because people buy them after the bike? This is a Schwinn cruiser seat… it’s your product. You choose to use sub par products and don’t support consumers, and even worse, tell us to look somewhere else. This is pathetic, and I will never buy Schwinn bikes or parts again. And I hope people read this and do the same… you will regret it.

Do not, repeat, DO NOT buy a Schwinn bicycle! I recently purchased one of their bikes for roughly $1000 and at first I was somewhat happy with it until just over a month after owning it the handlebars started to fall forward whenever I rode the bike! One of the main reasons I purchased this bike was because it had upright handlebars and I have back issues. I was going to maybe get a cheaper bike, but my wife convinced me to pay the extra money and get a brand we can trust. Well now it has become such an issue that literally every single time I ride the bike the handlebars need to be tightened, and they fall loose again as soon as I start riding and I begin to slump forwards. This is actually rather dangerous as when you’re riding a bike for the handlebars to all of a sudden slumped forwards could possibly result in serious injury! I reached out to Schwinn customer support, asking for them to give me a different bike or a refund and they offered me a replacement screw instead. Perhaps the screw would fix the issue in the short term but this is clearly a design flaw. This is about what I would expect from a $100 Walmart bike and not a $1000 Schwinn bike! Save yourself the trouble and trust me don’t bother buying the Schwinn brand! You will definitely regret it!

I purchased two bikes his and hers . Both of them had problems one was shipped with bent Forks the other one had a broken seat bar shock I'm supposed to wait on a carrier or a part it's been going on 2 months don't recommend

I wrote to Schwinn 6-8-22 saying I still have not received my check. Ashley P wrote back 6-13-22 saying I would be getting a check. It is 6-27-22 and I still don't have a check. Never again will I purchase anything from Pacific Cycle/Schwinn!! Update: 6-27-22 received check!

Switched from Pinnacle to Schwin for kids bikes from Evans. Extremely heavy, heavier than adult mid range ATB. Makes it useless as 8 year old rider exhausted after minimal riding. Very poor quality components - failed in 6 months. Free-wheel bearings failed after 4 months. Quill stem in 2022? Many parts not designed for mountain biking (mud) wet - and despite post ride washing and drying are rusting fast. Zero rust on other bikes' components.