Kaplan SchweserReviews of schweser.com

Response from Kaplan SchweserAug 28, 2025

Hello, Max. Thank you for taking the time to leave a review regarding your CAIA Level 2 study materials. We are so happy that you had such a wonderful experience with your instructor and their presentation of the materials and strategies and that the resources within the platform were beneficial in your prep! As we value each customer's experience, we appreciate you providing us with your feedback on the explanations for the questions within the Qbank and quizzes, as we strive to offer the best programs we can and are dedicated to continually making improvements. Thanks for making Kaplan part of your test prep journey! Regards, - The Kaplan Team

Response from Kaplan SchweserAug 28, 2025

Hello, Fernanda. Thank you for taking the time to leave a review regarding your CAIA Level 2 study materials. We are so happy that you had such a wonderful experience with your instructors and the support provided throughout your course! We value the customer experience and appreciate you providing us with your feedback as we strive to offer the best programs we can and are dedicated to continually making improvements. Thanks for making Kaplan part of your test prep journey! Regards, - The Kaplan Team

Response from Kaplan SchweserAug 18, 2025

Thank you for taking the time to share your experience. I’m truly sorry we didn’t get it right the first time—your refund should have been handled immediately, and I regret the frustration this caused. A full refund has now been issued to your account. We appreciate the trust you’ve placed in us and would love the chance to continue supporting you in your career journey. Thank you, Kaplan Customer Support

Response from Kaplan SchweserJul 28, 2025

Hello, Louis. Thank you for taking the time to leave a review regarding your CAIA study materials. We are so happy to hear that you had such a great course experience and that the videos, materials, and practice questions helped you feel well-prepared for exam day. Congratulations on acing the CAIA Level I - you've earned it! We look forward to supporting your studies for the Level II. We value the customer experience and appreciate you providing us with your feedback as we strive to offer the best programs we can and are dedicated to continually making improvements. Thanks for making Kaplan part of your test prep journey! Regards, - The Kaplan Team

Response from Kaplan SchweserJul 21, 2025

Hello. Thank you for taking the time to leave a review regarding your experience with your CFA Level III Essay Workshop. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. Please consider responding to the auto-email request for contact info so that we may have a senior team member reach out to you directly to discuss your experience in more detail and investigate the situation further or feel free to reach out to us at [email protected]. We value your feedback and look forward to having the opportunity to restore your trust in us. Respectfully, -The Kaplan Team

Response from Kaplan SchweserJul 14, 2025

Hello, Robert. Thank you for taking the time to leave a review regarding your CAIA Level 1 study materials. We are so happy to hear that you had such a great experience with your course instructor, and their presentation of the materials. We value the customer experience and appreciate you providing us with your feedback as we strive to offer the best programs we can and are dedicated to continually making improvements. Thanks for making Kaplan part of your test prep journey! Regards, - The Kaplan Team

Response from Kaplan SchweserJul 14, 2025

Hello, Sebastian. Thank you for taking the time to leave a review regarding your CFA Level 1 study materials. We are so happy to hear that you had a great course experience and that the summaries and progress tracker were so beneficial in your prep. We value the customer experience and appreciate you providing us with your feedback as we strive to offer the best programs we can and are dedicated to continually making improvements. Thanks for making Kaplan part of your test prep journey! Regards, - The Kaplan Team

Response from Kaplan SchweserJul 7, 2025

Hello. Thank you for leaving a review regarding your CFA Level 3 study materials. We strive to consistently provide our customers with all the tools and support that they’ll need to succeed on test day and to create a positive experience for them while they study with us and we are so sorry that this was not your experience with us. As we value each customer's experience, we appreciate you taking the time to provide us with your feedback on your experience with the videos, related materials references, and instructional approach. A senior team member will reach out to you directly to discuss your experience in more detail. We look forward to having the opportunity to restore your trust in us. Respectfully, - The Kaplan Team