SchweigerdermReviews of schweigerderm.com

Hold on to your Wallets! Their billing practices are crazy. I received multiple bills, for services the same day, from Multilple doctors, with bills arriving over 6 months apart. The billing department is useless to understand or communicate what the bills are actual for. Example, I saw 2 doctors during one visit. I received 3 bills, Multiple doctors listed, and the bills were still coming in over 6 months later. (3 different sets of bills for 1 office visit) Save yourself the aggravation and thousands of dollars in unexplained billing. Choose someone (anyone) else! I suggest checking Reddit as well. You will see many other posts from people with the same issue as I explained. I wish I had checked first and saved the frustration and money. You have been warned…….

These people are butchers They had my husband in their office for 5.5 hours hacking in him. They told him it was ok to take his blood thinner all the way up to the appt. As a result they left my husband in severe pain and he lost a pint of blood which he is now anemic. PLUS THEY WON'T QUIT CALLING US. Avoid at all costa.

Horrible phone system. Left my number in the cue not to loose my space for a call back. Never got a call back.

Schweiger Dermatology has great doctors but recently changed their phone system to an AI voice that will help. The phone system is so bad I am thinking of looking for another practice to go to. Also tried an email to the founder, Dr. Schweiger.....but the message could not be sent. Good doctors creating awful systems for their patients.

Schweiger isn't just a gatekeeper, they've built a wall that prevents you from getting needed medical advice from your dermatologist or their staff. I've called multiple times (was on hold for 16 minutes before I gave up) to try to get answers about a prescription sent to our pharmacy 5 days ago (for an uncomfortable skin condition that continues to go untreated.) The pharmacy advised the medication isn't covered by our insurance and they've asked the doctor if a covered medication can be substituted. If I could talk directly to the doctor's staff, I might be able to get this resolved, but I can only get to a Schweiger recording that transfers me to be left on hold until I give up.

Since Schweiger bought out California Skin Institute the patient experience is abysmal. This is apparently a larger NY state company that bought a lot of dermatologists offices in this area. You can't even call your local office directly - EVER - the 310 area code phone number goes to some automated service, that will encourage you to text them, then switch you to some out sourced answering service. The patient portal doesn't work - you can't send a message. When I had a billing issue I had to drive to the office TWICE just to get the phone number of somewhere else to call. It's insane - I have since switched to a different derm office. Such a shame, I was with them for years and now it just sucks.

My dermatologist's office was acquired by this company. I never had any problems before. Now the office gives you a quote for the visit but outsources the billing and collection to a call center. I was told my five-minute video call would be $70 as a self-pay. Then they charged me $450. I keep going back and forth from the office telling me to talk to the call center to the call center saying the office told them to bill $450. Terrible experience!

Feel like they like to generate a lot of visits rather than treat patients. Only care about revenue.