Schwank Grills Reviews | Read Customer Reviews of schwankgrills.com

Schwank Grills Reviews | Read Customer Reviews of schwankgrills.com

Schwank Grills reviews

Showing 41 reviews with 1 star · Clear filters

Nathan A.
Sep 7, 2022
First grill was defective
First grill was defective. After months of ruined meat and speaking in circles with customer support I finally insisted on sending it back and it was repaired. I would be happier if they assumed some responsibility on the amount of time I wasted and steaks that were ruined on the defective grill.
Response from Schwank GrillsSep 15, 2022
Hi Nathan, sorry to hear that you received a defective grill. While this happens rarely, we understand it can be very frustrating. We are very happy to hear you have now received a grill that works great! As an apology for your wasted meat, we have refunded you for your grill cover. You will receive a refund notification email shortly. Let us know if you need anything else!
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Randy F.
Jan 7, 2022
Ordered my grill in November and have…
Ordered my grill in November and have yet to receive it (today is January 7th). And, I have to keep asking for the status. Disappointing.
Response from Schwank GrillsJan 11, 2022
Hi Randy, Very sorry for the delay. As you may have heard there is a global shortage of parts during COVID which is causing delays. A few of our guys have also been sick the last few weeks and we received an overwhelming number of orders due to the popularity of the grill. That being said, we are going to be shipping your grill out this week! Keep an eye out for your tracking number which will be sent via email.
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Collin T.
Jan 7, 2022
Still no sign of my grill
Still no sign of my grill
Response from Schwank GrillsJan 11, 2022
Hi Collin, Very sorry for the delay. As you may have heard there is a global shortage of parts during COVID which is causing delays. A few of our guys have also been sick the last few weeks and we received an overwhelming number of orders due to the popularity of the grill. That being said, we are going to be shipping your grill out this week! Keep an eye out for your tracking number which will be sent via email.
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A. H.
Aug 17, 2021
Not a returnable item,what is the point…
Not a returnable item,what is the point of trying item and if not satisfied you cant return it.not a fair return policy.i would not buy again
Response from Schwank GrillsSep 19, 2025
We’re very sorry to hear about your frustration with our return policy. We completely understand how important peace of mind is when making a purchase like this. To better support our customers, we introduced a 14-day trial period so you can try the grill and, if it’s not the right fit, return it within that time. We regret that this option wasn’t available during your experience and truly appreciate your feedback—it’s what helps us improve.
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Ed S.
Jul 1, 2021
Unbelievable hounding for reviews
Unbelievable hounding for reviews. I keep answering the emails saying I haven’t even opened it yet. But I still keep getting emails asking for reviews WAAAY too frequently. Can’t review something I haven’t used and at this point I’ll tell everyone that it may or may not be good. It the constant hounding would make me go buy a caveman grill from a local Store. Same thing, half the size, makes an awesome steak. Only $299
Response from Schwank GrillsJul 5, 2021
Hi Ed, Sorry to hear that you received multiple emails for the reviews. We had a technical bug that was sending out multiple emails which we have fixed. We truly believe that once you try the grill you will love it! The Caveman grill is not the same thing, however. Only Blazing Bull is Made in America and uses the EXACT same heating technology as Morton's, CUT432, Del Frisco's and many others. Blazing Bull is also double the size of the Caveman and has high quality parts that will last much longer than the cheaper knockoffs. We see a lot of cheap knockoffs in the market. Unfortunately you would not get the same result as you would with the Blazing Bull Grill. Feel free to contact us at 1-888-677-2649 or by email at [email protected] if you have any questions.
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Willie H.
Jun 18, 2021
Unfortunately
Unfortunately, I didn’t received my ordered Grill Cover, instead I got a grill handle. 85 dollars total for a grill cover vs a grill handle that is worthless to me. Customer Service contacted via email and offered to correct the mistake. My consolation gift is the grill handle. As I stated the the Customer Service email the Father’s Day promotion from Blazing Bull includes a pizza stone and handle! That would be wonderful. Thanks
Response from Schwank GrillsJun 22, 2021
Hi Willie, We apologize for the mix up and we have sent you a new grill cover right away! Unfortunately, we could not extend the Father's Day Promo to you since you ordered on April 29 and the Father's Day Promo started on June 11. You have also purchased the product on Amazon.com and we only offer the promotion if the grill is purchased on blazingbullgrills.com.
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Bobby I.
Jun 15, 2021
Buyer beware
Buyer beware, this thing will ruin more meat than u can eat. no returns, once u cook on it, It's yours.
Response from Schwank GrillsJun 22, 2021
Hi Bobby, As discussed over the phone the issue here is an improper reading from a meat thermometer. After you sear a steak for 1 minute per side on the Blazing Bull it will still be rare, at that point it would be up to you to ensure you have a proper working meat thermometer to reach your desired doneness on a lower level. If the thermometer reads 125 degrees F and your steak is overcooked then you will likely need a new thermometer.
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DeWayne S.
May 20, 2021
I have to give a low rating because the…
I have to give a low rating because the company doesn't give any instruction on how to use and clean the blazing bull. We, meaning the people that gave you a lot of money for your grill and are having trouble using it because as you know this thing gets very hot and can burn you food very quickly. If it had not been a Christmas present I would have returned it and got something like a beefier or a Otto because they have lots of instructional videos and recipes. It's bad when I have to go to your competition to learn how to use a grill purchased from you.
Response from Schwank GrillsMay 20, 2021
Hi DeWayne, were sorry to hear of our experience with the grill but it is unfortunate that you gave us a low rating before contacting us and requesting help. When you purchase the grill there is a "Getting Started" link on the box that leads to our How-To Video Series which includes videos on How-To Set Up the Grill, How-To Grill the Perfect Steak, How-To Clean, and more. You can view those videos at this link - https://blazingbullgrills.com/pages/setup We are currently working with several Master Chefs to create incredible recipes that are coming soon. You can view our first recipe video series with the Sporting Chef Scott Leysath here - https://blazingbullgrills.com/pages/reviews In the meantime, feel free to contact us anytime for grilling tips, instructions, or for any other questions. We are always happy to assist you. You can reach us at 1-888-677-2649 or via email at [email protected]
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