Schwank GrillsSchwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Meat, Seafood & Eggs · Acworth, Georgia
New
Meat, Seafood & Eggs · Soperton, Georgia
New
Meat, Seafood & Eggs · Wells, Maine
Excellent
Meat, Seafood & Eggs · Huntington Beach, California
Excellent
Showing 33 reviews with 4 stars · Clear filters
Gary S.
Lost a star as it would not accept my discount code
Response from Schwank GrillsSep 23, 2025
Hi Gary, thank you for your feedback. We’re sorry for the trouble you experienced with your discount code at checkout. If this ever comes up again, please don’t hesitate to reach out to us at [email protected] so our team can assist right away. We appreciate your support and thank you for choosing Schwank.
Louis A.
Received order in timely manner. Product is solid - works well. Does an awesome cook! Only problem, the Pizza Stone was chipped on two sides on arrival.
Response from Schwank GrillsSep 23, 2025
Hi Louis, thank you for your review and for sharing your experience. We’re glad to hear your order arrived quickly and that the grill has been working well for you. We’re sorry to hear about the pizza stone arriving chipped, since then, we’ve made improvements to packaging and quality checks to help prevent this from happening. If you ever run into anything like this again, please feel free to reach us at [email protected]. We hope you’ve been continuing to enjoy great cooks with your grill!
Michael S.
My sales experience was very positive. The in line chat team member who helped me was great. Good information and. Very helpful. My shipment was missing a part that caused me to wait two more days to use the grill. Overall though I have been pleased.
Response from Schwank GrillsSep 23, 2025
Hi Michael, thank you for your kind words and for sharing your experience. We’re glad to hear our chat team was able to support you and make the process a positive one. We apologize for the missing part that caused a short delay in using your grill, and we appreciate your patience while that was resolved. It’s great to know you’ve been pleased overall, and we truly value your support!
Joan L.
Took us 2 weeks to figure out how to get the meat done the way we like it. Like how the grill sears the juices inside the meat and the texture of the meat once cooked. Disappointed the flame blows out quickly when its windy. Grill messy at times because the grilling surface and drip tray don't come out at the same time.
Response from Schwank GrillsSep 23, 2025
Hi Joan, thank you for your review and for sharing both what you’ve enjoyed and what’s been challenging. We’re glad to hear how much you like the grill’s searing performance, and we appreciate your feedback on windy conditions and cleanup. Using the grill in a more sheltered spot outdoors can help with the flame, and removing the drip tray before the grate often makes cleaning easier. Your comments are valuable and help us continue improving the experience.
nicholas O.
Overall, it seems to be a great grill. I love how my meat turns out, I love the speed and convenience of it, and I love the way it easily disassembles and cleans up. They sent me a defective unit at first, so I had to send it back, and it took a while for them to send me another one. Now the igniter doesn't work on the new one they sent me, but I don't feel like going through the hassle to send it back in. I'll just light it with a lighter. Overall great product, but you'd expect better quality control from and American company. Maybe I'm being too generous giving four stars, but I do really like the product.
Response from Schwank GrillsSep 23, 2025
Hi Nicholas, thank you for sharing your feedback and for the positive comments on how much you’ve enjoyed cooking with the grill. We’re sorry to hear about the trouble you experienced with the initial unit and the igniter issue on the replacement. While it’s great to know you’re still enjoying the product, we understand how frustrating those setbacks must have been. Quality control has been an area of focus for us over the past year, and feedback like yours has helped us make improvements since. We truly appreciate your patience and support.
Jon M.
Is there a log in for returning customers
Response from Schwank GrillsSep 23, 2025
Hi Jon, thank you for your review and for raising this question. At this time, our site doesn’t offer a returning customer log-in feature, but your feedback is appreciated as we continue to look for ways to improve the overall shopping experience. We’re glad to hear you’re engaging with our products and site, and we’ll make sure your suggestion is noted.
Vance L.
Pros: 1) Solid all stainless steal product built in USA 2) Great ignition system 3) Simple to use Cons: 1) Catch tray does not follow grill, does not catch all the grease, messy. 2) Sharp edges on grill and support frame, I cut myself cleaning it. Difficult to clean.
Response from Schwank GrillsSep 23, 2025
Hi Vance, thank you for your thoughtful review and for recommending the grill. We’re glad to hear you’ve been enjoying the performance, ignition system, and build quality. We also appreciate your honest notes on the catch tray and sharp edges — this type of feedback is very important as we continue refining both design and usability. We’re sorry to hear it caused you trouble during cleaning and will take this into account moving forward. Thanks again for sharing your experience and for being a valued customer. Happy grilling!
ELAINE
The grill is MARVELOUS. The shipping wait time was 5 weeks, not great. They also forgot to put the gas hose and regulator in the box which added to the wait time.
Response from Schwank GrillsSep 23, 2025
Hi Elaine, thank you for your kind words about the grill, we’re delighted to hear you’ve been enjoying it. We’re sorry, however, for the long shipping wait and the missing parts that added to the delay. Since then, we’ve made significant improvements to both our fulfillment process and packaging checks to prevent issues like this, and shipping times are now much quicker. We truly appreciate your patience and your feedback, which helped us get better. Thank you and happy grilling!