Charles SchwabReviews of schwab.com

the trading platform is way complicated compare to other trading company. Just be careful when you have margin account because when you buy the stock position in slices they are using margin call to cover the position which i don't know and i got maintenance call because of that position which i don't get on other trading platform.

Well they first they blocked my Checking account for giving me no reason. Then their fraud deparment is the worst. They referred me to Natalie Edwards, that lady did not have a clue of what is going on. That money took over my funds and not releasing them even though i provided all the documents. If you are minority please stay away from Charles Schwab.

Don't plan on dying with funds at Schwab. Their estate department is HORRIBLE. Each rep tells you different requirements, you send info, they don't respond, you email/fax, no response. Several times. Call after call, hours on the phone, no one knows what they're doing. They don't care even though they make you late on tax filings, costing you money. This is financial abuse in my opinion. Hence why I do not have my funds with Schwab. Learned my lesson 20 years ago. Customer service is poor poor poor, they blame it on "new hires." Which means they don't care to train new employees to service clients, or know what they're doing. It's been four months now. On the phone again... still on hold, 45 min. They like to leave you on hold for unlimited times, no explanation why. "SS" = Schwab Sucks.

Ok until you want to close your account and get you money back! I did an online wire transfer for the ballance of my account which the blocked requiring verification. The called me on a Sunday (I don't answer my work phone so I missed the call) so I call them Monday (labor day) so I could not speak to anybody useful. Tried calling several times during the week the most recent being just now where I hung onto an automated message system for over 8 mins before giving up. Never again!

These people are like dealing with a bunch of ten year olds. They do not listen to anything you say. When they make a mistake they try to find a way to blame it on you. Half the time their Street Smart Edge app does not work. Never under any circumstance should you ever trust or depend upon the advice their so-called brokers give you. When you do ask them a pointed question they just tell you that is not a question they are allowed to answer. Their brokers are a bunch of overly sensitive snowflakes. Their biggest problem seems to be doing what they say they will. I closed all three of my accounts with them on Thursday. Aug 27, 2020. I requested that the proceeds be returned to my checking account via electronic transfer. I was told by the person that I was speaking with that the funds would be in my acct and be available to me on Tuesday morning Sept. 1st. THEY WERE NOT! I had to go back to them and do the transfer manually myself. DO NOT TRUST THESE PEOPLE TO DO ANYTHING FOR YOU. If you do not do it yourself. It will not get done.

Worst trading software for options I have ever encountered. Street smart software freezes up all the time. Trading vertical on their all-in-one trading software often says unable to complete trade and to go to manual entry. A lot of strike prices not being loaded in their system

I'd been with Schwab for 34 years. Defended them often and referred many customers to them legitimately. Now I am embarrassed for having done so. Their approach has changed significantly within the past six months. Seems they are squeezing clients to pay for their overpriced purchase of TD, yet - for that I can not be sure. Either way, Schwab has gone from customer centric to screw the customer. Don't be fooled by their inviting friendliness talking points and spin on the phone. Even if you call their supposedly exclusive trading desk specialists you'll get a different answer every time to even the most basic same question. No matter how much money you commit to Schwab = Enter at your own risk. Also, if you trust what they tell you don't be surprised when you find out later that is was blather. More likely than not you will eventually be disappointed and most readily frustrated with the vacuous outcome. At the least, will say, if they are no different than anyone else select a less over burgeoning and genuine client centrist alternative that costs less and will even pay you to enroll. Moreover, Schwab supervisors are now totally patronizing. I've never entered postings before, so this is big step. Regardless, beware of Schwab.

Charles Schwab Bank (Charles Schwab) and they just acquired (TD Ameritade) located 211 Main St. San Francisco, CA 94105, P.O. Box 982605 El Paso, TX 79998-2605 are full of crap and extremely RUDE. They will lie to you when you are the one investing your hard earned money in their company(ies). Please do NOT waste your time nor money with this company(ies). I was opening a checking\brokerage account which required a ChexSystems to be access and then (here came the bs) we need to access Equifax credit (patriot act) to complete the opening of the account. When In fact they ran my credit to extend me credit (which I did NOT ask for) and then they didn't like my response so they then said 'declined' for ALL services. I have contacted many government agencies, because I know they are LIARS and have violated laws. Together (We the Public) can STOP these GREEDY sob(s) in their tracks---PLEASE do NOT do business with them!