Charles SchwabReviews of schwab.com

Take the negative reviews seriously before considering opening an account here. They do the bare minimum when it comes to trading. Did I also mention that they have the worst customer service ever? If you like wasting weeks or months to get a problem resolved (and even then it probably won't get resolved), then you'll love Schwab. Do yourself a favor and sign up for any other broker. Even a shady offshore broker would serve you better than this trash.

I was switched from TD Ameritrade to Schwab when TD was purchased. Schwab provides no secondary quotes. Schwab doesn’t provide premarket quotes on indexes (futures). Their account totals are often wrong during premarket. I had two accounts with TD. Schwab moved one of my accounts six months ago. They still haven’t moved my second account over to Schwab yet. I’m now trying to figure out where to transfer my account. This is very unfortunate because I was happy with TD.

My mom died and left me as a beneficiary. Seems simple, right? Apparently not. They promise a 24-48 hour turn around everyday. I’m unsure if someone there isn’t able to read a clock, understand time but 3 weeks later and still waiting. Rep doesn’t reply to emails or return calls.

My Mother-in-Law passed away on 2/13/24 and had a Trust account with Schwab. Here it is over 2 months later and they haven’t transfered the Trust to the Successor Trustee. To make it worse they won’t freeze the account so it is open to market risk. I had a Trust with Schwab and am in the process of liquidating and transferring it to another Brkerage Firm. Beware!

You play by their rules, or you are punished. I had some credit spreads with both the long and short far OTM. Instead of expiring worthless in three days and taking the difference in sell and buy costs (about $500), Schwab exercised the options and cost me $1000. I was lucky I didn't lose more. I did the same trade with Fidelity with no problems. They understood what I was doing was no risk to them.

I had them for prob 20 years but will never personally choose them again . I transferred my money from my bank to them many years ago . Very poor customer service . Made it impossible to do a direct transfer from them to Pinnacle bank even after pinnacle made the request . It cost me over 20000 in taxes .The man I dealt with was rude and spitefully did it immediately after ending a conversation with me where he was sending the documents to be corrected . Do not choose them . They are not honest

I just immigrated to the country, and was treated like a national threat by their customer support line while trying to verify my account. Horrible experience, devastated that I will have to continue working with them as they were selected by my employer.

Customer service is lame. Have called 3x this week in an attempt to get a restriction for futures trading removed, and I have literally gotten nothing but more empty promises that it’ll be “expedited”. I would hate to see how bad it would be if they didn’t expedite it. I will likely have to call again on Monday 😡