Charles SchwabReviews of schwab.com

Absolute garbage and login then call then get grilled. WOW, just want to be able to move finances as I see fit not pay them to mess with me. Trash am moving money tomorrow...FO Charles

About the Schwab international. It was hard to open an account from Colombia. Once I managed to do it, I had to change my password but I don't remember it. The only option they have to recover it is by sendind a text message to your mobile number but as being outside the USA, I didn't received any message. In addition, on the call option they only have service in English for whom it was imposible to write down my colombian last name properly or ask for an account number that they didn't send by e-mail, so I could check only inside the platform. In conclussion, imposible to recover my password; I can't understand why they make it so hard or something so simple.

During the crowdstrike debacle Schwab was down for an entire day of options expiration. They would not fix the problem satisfactorily. I then transferred my assets to etrade. And, on the way out they charged me 50 bux to do the paperwork. If I had known I would have just liquidated it and transferred the cash myself. For thirty years this was the best institution of its peers period. Now, they just have snowflake dummies who dont know very much. The rep explained natural disaster clause to me, which it was not for crowdstrike. And, they dont understand much about dealing with options. If you dont get at least that level of fluency in financial intruments then you should not be running a brokerage house, In summary, stay away now at all cost. Brian Gray, CFA

I am 77 years old and have been asking for help in understanding stock investing... apparently I don't have enough $$$$ invested with Schwab (or TDAmeritrade before them) to qualify for an advisor/help. I met with a local VP - Sr. Financial Consultant, who said all the right things and referred me to someone who doesn't work there any longer (?), then she referred me to someone else that referred me to a completely different company (Washmer Schroder). Now I've received a notice of an "Exchange Offer" and finding info of what it is or how to accept or refuse it is nill. Turned out the "Exchange Offer" wasn't even pertinent to my account...

The Schwab app is total garbage. Diffficult to navigate, cumbersome and that's if you are able to log on. The app crashes often and everytime I execute a purchase, I am logged out and need to log in. I will be changing to brokers today. Trading is hard enough, but to deal with a company that doesn't care or want to fix their crap is unacceptable. I hope everyone leaves this terrible company!!!

We wished to transfer money from USD to AUD at 3pm their time and were told that the currency traders were out to lunch and would not be transacting it because there was no one in the office to do it. While I wish them well on their culinary journey is there no standards at Charles Schwab about servicing the customers that give them the wages to do this. That lack of attention has cost us >1% over the last few days as well as the time value of money. I would not use these amateurs again.

I was with TD Ameritrade for years before the Schwab takeover. There used to be a choice to sign-up for 30 minute, one on one, help session on how to set-up the TOS program and cover any questions you had about the program. The screen settings change on their own. Save "workspace" is not saving. Watchlists just appear. What have they done to Think or Swim?

I had no other choice than to join T,OmVeR based on report because of the underwhelming services i am receiving here lately, i beseech the authorities to help do something about this.