Charles SchwabReviews of schwab.com

1) Never had trouble with TD Ameritrade. Now transferred to Schwab they hold funds. 2) Go to bed a stock is NEG 25.00. Wake up early morning and NEG 224.00 but the stock price never changed and still the same. Schwab needs to be under FEDERAL INVESTIGATIONS. 3) Transfer FUNDS. My funds not available. TD funds were available. 4) My friends could short a stock using Robinhood and Fidelity. Schwab would not allow shorting. I lost money. I've lost so much money since Schwab took over. 5) Schwab never lets me use the Margin account. They said for certain trades only but out of my 60 stocks never allowed. 6) Schwab appears in the business of HOLDING your money for no reason. My funds have cleared my bank. Never had this problem with TD Ameritrade. 7) HUGE: Schwab the IPO CALLENDER DOES NOT LIST ALL THE DAYS IPOs NOR All the Earnings. You click to page 2,3,4 to view and the pages are empty when shows on the Calendar should be 30 for the day the pages don't list the symbols. I even spent MY TIME on the phone over 2 hours showing TRADING WHO AGREED and said would send to technical team (probably in another country). That was months ago and still not fixed. I have to go to on-line search news for accurate days IPOs & Earnings Symbols information. I set up Fidelity account. Have not Transferred money yet. Fidelity customer service was great. Can trade Crypto. Only reason stayed with Schwab is I like ThinkOrSwim and took months to learn it. When you disect Schwab and the difficulties and are a researcher than finding Schwab is a JOKE for true Traders. I can't short anything out of 60 stocks. I can't use margin on anything out of 60 stocks. What good is Schwab.

very bad customer service! I called in and talk with Lisa and Dillon who works in Denver Branch, they are all rite and don't want help customer

I've emailed Ravi Mogallapu, the VP financial consultant, 3 times because he was not responding to me at all, and instead of emailing me back with a simple answer of yes or no, he just blocked me from ever reaching him. Before all that I would send him an email to which he would email my other financial attorney when it was just supposed to be discreet between Ravi and I. His lack of professionalism in response has really affected my relationship between my financial attorney and I, as well as held me back from moving forward for better opportunities. I have no idea if he still holds any animosity towards me in regards to how my financial attorney had spoke with Ravi due to Ravi's mistake, but its just never been the same friendly demeaner with him. But I will say, customer service and to the man named Harrison who helped me over the phone get my finances in order and had the incredible patience to walk me through certain steps, THANK YOU!! So kind, so attentive like I've never experienced before, so patient and really professional.

Steer clear of Schwab's international department. Their latest trick is they can't be bothered tracing an amount sent to their JP Morgan account by mistake instead of their Citi account even though they have all the details and the money. Instead they want me to recall it, ie persuade the sending bank to find it and convert it back to sterlling. What a pain, no customer service at all. Not the first time the international dept. have let me down.

Think or Swim platform no longer works properly. Phone support has put me on hold several time and never returned. They Think or Swim platform was executing trades I had already cancelled costing me hundreds of dollars. Steer clear of them and give them none of your money.

My TD Ameritrade account has been taken over by Schwab. Since, things go from bad to worse. IT plateform is slow, sometimes frozen. Interface is not handy, history is not available. Crazy to be believe this is a leading Broking plateform in the US…nor for me anymore!

Antiquated website and antiquated processes. Shareworks is far better. Schwab is something you'd expect from the 1990s. Almost pointless having a website because you have to call to get money transferred anyway. Then only during their working hours, and then only to discover they can't do their job because they can't tell you a currency exchange rate after 5pm ET, so call back next week.

Schwab is the worst brokerage, please never trade with them. They always take advantages from us. I requested a fully transferred my account to Robinhood didn't own any margin, then they just transferred partial only for options not for equity. I called them to question why my calls gone and no selling, they told me they transferred partial my account to Robinhood. I said I submitted a full transfer. Then I immediately sold all my equity and transferred my money to my bank. The brokerage never considered customer benefits, always lied for what they did and told different stories. I just warn all people, please don't use the Schwab brokerage, dealing with them , be careful!!!!!!!!!!!