Ralph
F-- Three months failed to provide service
Three months ago I went to their local office to transfer my brokerage accounts to Schawb, three months later THEY HAVE DONE NOHTING.
Charles Schwab offers a wide range of investment advice, products & services, including brokerage & retirement accounts, ETFs, online trading & more.
Charles Schwab (schwab.com) has 761 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
Showing 585 reviews with 1 star · Clear filters
Ralph
Three months ago I went to their local office to transfer my brokerage accounts to Schawb, three months later THEY HAVE DONE NOHTING.
Jonathan
I opened this account less than 1 week ago. Sent my signature card and waited. Tried funding my account but they took too long to link my external account. I just tried logging in and I couldn't. Tried to receive an otp to verify, again. and it didn't work. Called customer service and my account was closed for "business Reasons".? All I wanted to do was to open a cd at a decent rate. I was going to invest some of my life savings, 184k and thank god I didn't because where would I be now?
Joshua
They lock your account and flag as suspicious. They hold your funds hostage so they can draw interest. When I call I cannot connect with the team that's holding my funds hostage.
Carl W.
a gauntlet of AI badgering questions to check did I close out an account. Probably lost small amount of money in the process, they cold not confirm . AVOID AVOID AVOID. Nice man I spoke with
Jesse Quintanilla G.
I am having such a bad time with this company. They just all of a sudden restricted my account "suspicious activity" and they want to verify my account with Bank Statements. I sent a copy of Driver License and supposedly it is blurry, well C'mon is a copy from the copy machine. This is Totally ridiculous ! If I could give them a minus 5 I Def would !!!
complainbyme
dealt with Schwab since merging with TD. Today they said I don't have option trading available even though I have traded options since Schwab took the account over. Trying to resolve the issue we were disconnected twice and still waiting for a call back for over 2 hours. I have had many issues with Schwab. I have moved most of the family accounts to Fidelity. There are only 2 accounts left with Schwab and it looks like its time to move them out of Schwab also. BEWHARE IF YOUR THINKING OF OPENING AN ACCOUNT with Schwab
Bradley
not satisfied. bad service, kinda fraud
Spence R.
Schwab is the bottom of the barrel. Extremely poor and unreliable customer service reps who Schwab employs however are not fully licensed not having taken the Series 7 New York Stock Exchange Exam. I have been licensed for 40 years and this form is crap. Should have never transfered from Ameritrade. Watch your ass Folks.