Charles SchwabReviews of schwab.com

Transfers, withdrawals, and trades can be delayed or mishandled, with frequent documents requested repeatedly and no clear resolution.

The trading platform is complicated for beginners. Some services seem to have hidden fees

I've been with Schwab over 20 years. I don't recognize this bank as having my best interest anymore. Very sad. Threatened constantly to freeze card after buying from Walmart but a real fraud... let them post theft, even after I called 10 minutes after unauthorised fraud. I now have to wait 90 days while they attempt to contact criminals. The criminals have no location and i sent Schwab notifications of fraud on this company. If it were Wal-Mart, fraud prevention would not allow purchase, which I'd have to force. Then I'd get call to verify, letting me know they'll freeze my card. Where are the imbeciles in fraud prevention with real crooks. Think twice before signing with Schwab

Schwab did an update on thinkorswim. It now no longer functions on my iPad my pi or my Mac. Multiple calls to tech-support have indicated that I need to a buy a new Mac, B do some sort of a crazy update that nobody could figure out or c. buy a new iPad. This is nuts! Nothing seems to work anymore on the system. They are managing the Ameritrade platform to death. What a shame!

I have several accounts with Charles Schwab. My spouse passed away and I am trying to process the necessary paperwork to gain control of these accounts. I was assigned a specialist who I spoke with. SEVERAL times, I have tried to provide the necessary documents needed to resolve this. I have NEVER received more horrible customer service. I have left several messages with the specialist assigned to the account. Her voicemail states that a return call would take 3-5 business days. I even made an appointment which took a week to solidify. No one called me for an appointment. I found out that the person who was to call me was out of the office for the day. I had to call back again and spoke with someone who had to "send a message" to the management team to call me back. No call back as of yet.

I was with them for 15 years, but decided to leave after they voted against the Tesla CEO compensation package. Their only justification was that the pay was higher than other CEOs, which ignores the structure of the plan entirely. To earn the bonus, the CEO had to grow the company eightfold over ten years. Speaking as an investor, I think most people would gladly accept paying a premium for leadership that delivers an 8x return over a decade.

My employer switched to Schwab from Fidelity. What a spit show. Worse service I have ever had in 35 years of having a 401k. The straw that broke my back was I can't EFT a loan repayment. I have to mail a check like it's 1965. Nobody cares and nobody can answer a simply question Hell yeah I am rolling my account over asap Schwab is crap

I was at my wit’s end,couldn’t access my funds but all thanks to Ravinloops I got my $90k back