Kendall C.
Money in there 4days still not cleared…
Money in there 4days still not cleared you guys ------
Charles Schwab offers a wide range of investment advice, products & services, including brokerage & retirement accounts, ETFs, online trading & more.
Charles Schwab (schwab.com) has 761 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
Showing 585 reviews with 1 star · Clear filters
Kendall C.
Money in there 4days still not cleared you guys ------
Debra C.
Steer clear of this platform; they will do anything to make you think they are the right choice, but it will never end well. I have lost to them, and nothing was done. I know #Crop#Mines............to be the best alternative that pays and assures good returns without any problems.
Cadillac D.
Charles Schwab referred to Trustpilot(regarding my company) as a reason they didn't want to make a transfer of money to a self directed 401k....OMG! This is beyond the realm of insanity!
Christopher I.
Charles Schwab left me without rent money for 8 months I am posting this from New York City, New York to warn anyone thinking about trusting Charles Schwab with their money. In my case, a check for about $900, written for my rent, was stolen from the mail and “washed” (altered) and deposited elsewhere. Charles Schwab knew it was fraud. The other bank involved (Chase) reimbursed Schwab quickly. Yet Schwab still dragged me through an eight‑month nightmare. For eight months I was given the runaround: endless calls, repeated “investigations,” no clear answers, and no urgency at all about the fact that this was my rent money. I was treated like a nuisance instead of a victim of fraud. No meaningful help, no real advocacy, just delay and indifference over $900 that meant everything to me. What makes this even worse is that Schwab advertises “safety,” “security,” and guarantees that they will protect you against unauthorized activity if you report it promptly and cooperate. I did exactly that. Instead of honoring those promises, they left me hanging for most of a year, while the bank that actually took the altered check had already returned the money to them. For a giant company, $900 is nothing. For me, it meant the difference between stability and crisis. A firm that markets itself as a safe place for your money should not leave a fraud victim twisting for eight months while shrugging at the real‑life damage it causes. In my opinion, Charles Schwab has shown that it cannot be trusted to protect ordinary people or to handle fraud claims fairly or promptly. If you are thinking of banking or investing with them, understand that when something goes wrong, you may be completely on your own.
Abbe
They lied to me multiple times, never followed up when they said they would. The agents maybe nice but do not know what they are talking about and basically don’t care. They tell you what you want to hear but nothing is true. I never should have left fidelity. Though fidelity wasn’t helpful I don’t think they ever lied to me just to appease me. I feel so sad and betrayed by my experience. Oh well
Tammy
It was very cumbersome to set up and transfer money to Schwab, and even when I finally got the account funded, I attempted to purchase stocks, but they still would not let me make the purchase by saying the account had not been funded. It had been several weeks since they were given all of the financial information, and they even deposited and withdrew money from my account to verify it. In the end, I missed out on buying stocks at the price that I wanted to purchase them. Then, I called customer service again in an attempt to resolve the funding issue, and they wanted one of their agents to do my trading for me. He was very unhelpful, and instead tried to sell me other products and services rather than resolve my issue. I am done with Schwab and will work with a different company.
Rod S.
It took them over a year to realize to send me my father's inheritance, sent the wrong email, wasted an hour of my time with stuff that takes minutes, tried making me sign into someone else's account, forgot my phone number, and waon't let me sign into the account hey're forcing me to make
Frank C.
It's such a slap in the face. Schwab was no help at all when that retailer tried to rip me off, they actually sided with the fraud instead of helping me with the chargeback. It's infuriating when your own bank won't have your back I really wish I'd just put that money into a #G𝘰ldbloom labs# package. it's such a relief dealing with an honest team that actually respect my money.