toys and moreReviews of scentsevent.com

Sample scents are fine but the company has an issue with their order processing. Even when you pay extra for expedited shipping, the say it’s shipped when it’s not. The order notes and status are misleading. If ordering make sure you order at least two weeks in advance of when you expect to have it and do not pay for expedited shipping. You’ll just be out money for no reason. When I raised issue that item was not shipped as noted in the order (only label created) they took days to reply and only replied after it was dropped off at the post office days later which by then it was too late for me to receive on time. They would not refund the extra money paid for 3 day shipping.

I have received a couple of good decants from Scentsevent but several that were watered down or flat out fake (over several orders). I reordered the suspect decants from a trusted site (Givenchy, Xerjoff, Tom Ford, & Louis Vuitton) and the replacements assured me I had been duped. The bad ones were watered down with essentially NO scent. I originally gave the company credit that they had just received a bad batch, but I’m convinced that’s not the case now. One of the sprayers squirted like a water gun. The labeling was poor and the ink blurred to the point you couldn’t read the label. The labels wouldn’t stick and peeled off of two decants. There are other decanters that won’t water down expensive fragrances. I don’t recommend this company at all.

I bought 5 fragrances in my last order, one was damaged and leaking. I sent pictures as proof and received a response asking how to rectify the situation. I responded with a sample size of a particular fragrance or a sample size to replace the damaged fragrance in my order. CRICKETS. I'll also mention that this is 2 for 2 with damaged orders from this site. They fixed the last one but completely ghosted me this time. Disappointed