My last post about Scentsevent was deleted for breaching Trustpilot guidelines so I’ll keep this simple. Do not buy from Scentsevent, they do not sell genuine fragrances (I had mine lab tested!).
You can say they’re genuine fragrances, but I know for a fact they’re not. I asked Scentsevent to send a photo with my name written on a piece of paper next to the perfume you say you decanted from; I am yet to see proof that you even have the genuine perfume in your possession.
The decant you sent was not genuine and you stopped returning my emails.
Response from toys and moreFeb 6, 2023
Thank you for your time . Our entire sample & decant of perfume you purchase is the genuine, authentic perfume taken from the manufacturer’s bottle and decanted by hand. The original bottles are shown for illustrative purposes, and to let our customers know that what we sell is genuine.
Please if you have any issue you can contact us directly at [email protected] and will definitely do our job to help and resolve any issues for all our customers
TB
Todd B.
Let me tell you this...I have worn…
Let me tell you this...I have worn Creed Aventus and pure white since they came out in 2010, and 2011 respectively. I have purchased from decanters and the Creed headquarters in NYC as well as several other luxury outlets never had an issue. I bought Aventus from Scentsevent and Scentsevent is diluted with rubbing alcohol you can smell it in the fragrance. they do the same thing with the Pure White too. Why would they you ask? to get more $$$$ out of the bottle of fragrance. STAY AWAY from these thieves. they are liars and prey on people who don't know Creed as well as I do, wearing it for over 10+ years . They WILL REFUND my money. I'm also reporting them to Creed as well as Office of inspector General for fraud and theft by deception. Yes they are authentic Creed but diluted heavily with rubbing alcohol. I see that Scentsevent has replied. However, I have purchased Aventus and pure white from others that smell AUTHENTIC, Scentsevent.com may be authentic but diluted and altered. There are better decanters out there, all above board and trustworthy. Unlike Scentsevent.
Response from toys and moreFeb 6, 2023
Thank you for your time . Our entire sample & decant of perfume you purchase is the genuine, authentic perfume taken from the manufacturer’s bottle and decanted by hand. The original bottles are shown for illustrative purposes, and to let our customers know that what we sell is genuine.
Please if you have any issue you can contact us directly at [email protected] and will definitely do our job to help and resolve any issues for all our customers
AL
Alisha
BEWARE. Counterfeit product, no response.
Easy checkout fast shipping. Package arrived quickly.
Packing material is cut up (stolen) usps materials and label does not include fragrance brand.
Scentsevent fragrance decant performance and aroma are not at all like the authentic fragrance. I think it’s fake.
On the reviews here, scentsevent claims that if your write to them, they will clear up the issue. But when I wrote to complain, they have not responded, leaving me to dispute the charge with my credit card.
Now here on Trustpilot they dispute the review I have left saying they have no record of my order… it’s a lie.
Overall, a very poor experience.
Response from toys and moreNov 9, 2022
Hello
We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email provided so we can better assist you by replacement or return it.
My best,
KD
KD
ScentsEvent Is A Huge Scam--- They Sell Fake Items Masquerading As Genuine
I placed several orders with them thinking they were a legitimate company. They are not. I should have done my due diligence. They have actually 'sponsored' a few reviewers on YouTube to appear legitimate. I'm finding all this after the fact.
I am not a newbie to fragrances. I own several bottles purchased from brick and mortar retailers including Sephora, Nordstrom, Saks Fifth Avenue, Ulta, to name a few . When I opened several items from my orders from Scentsevent including Layton, Naxos, Tuxedo, I could immediately tell they were counterfeits. They had a strong smell of alcohol and didn't come close to the scent of the genuine products.
Scentsevent is a scam and I hope others who have been similarly duped step up and help shut down this fraudulent company. Amazon Pay and other pay vendors should not lend their credibility to such companies. Don't believe the positive reviews for them here. They are fakes.
After they scam you and you realize you have been scammed, they will issue you a partial refund to cover their backs. They claim it's for restocking and return shipping. So they make money off of unsuspecting victims through sale price and partial refunds.
Avoid them. You have been warned!!!
Response from toys and moreApr 20, 2022
Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you
https://www.scentsevent.com/customer-reviews
RR
Remi R.
Scammers selling FAKES
Buyers beware! Do not let positive reviews trick you. This company are scammers.
I ordered a big decant of Armani Prive Encens Satin, which is discontinued scent and of which I still have my own bottle, so I know how great it smells. What I received was like watered down bug spray, not even remotely similar to Encens Satin.
I agree with other negative reviewers - STAY AWAY!
Response from toys and moreApr 13, 2022
Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you
https://www.scentsevent.com/customer-reviews
AG
A. G.
SCAMMING CUSTOMERS, FAKE FRAGRANCES
NOTE: pay attention to the positive "reviews" of this business. They come in waves AFTER any bad reviews. For example: in all of March, no reviews. Two negative reviews in April and suddenly there are a bunch of positive reviews telling you to "give this man your money!!!" and "100% genuine." My advice: keep your money and spend it at a more trustworthy business.
Given this company's concerted effort to explain away any negative reviews, the positive reviews, which all conveniently mention "100% authentic," seem *incredibly* suspect.
Instead of addressing their bad business practices (which is what a good, genuine, and caring company would do) this company instead responds by claiming the reviewer is not a "real" customer or they are a repeat reviewer. So, let me make a few things clear: (1) this is my FIRST review, not a repeat reviewer trying to attack their business; (2) I DEFINITELY purchased from Scents Event; (3) they DEFINITELY sent me an inauthentic fragrance. I went to the store recently to test the 2020 version I tried to purchase from Scents Event and it was VERY different; and (4) I have emailed twice, used their website embedded chat service once, and DMed them on Instagram once, and I have gotten ZERO response.
I ordered Dior Homme Intense. I know exactly what it smells like. Everyone knows what it smells like. What they sent me was VERY different from DHI. At first, I thought it was an honest mistake. I reached out and didn't even ask for a refund. I actually enjoyed whatever fragrance they sent and was curious if they could give me the name. I have now reached out four different times in two weeks and have gotten zero response. Most recently, I finally asked for a refund.
Based on other customers' experiences, the company's conduct, and their responses, this isn't just bad business, it's appears to be INTENTIONAL business. This is apparently their business model. They seem to send cheap or diluted fragrances to people who purchase expensive fragrances, and that is a scam. Luckily, I was only scammed out of $10.
Scents Event: don't tell me to contact you "directly" with your email address (info @ scentsevent.com). I already have the email address. You ignored me.
NOT LEGIT. STAY AWAY.
EDIT: after my post, they finally responded to my emails and said that I'm mistaken, they sent me the "correct" 2020 version of the fragrance. They offered my $10 refund only if I returned the fragrance they sent. I told them that I've smelled the 2020 version and what they sent me was fake and I am not paying $10 in shipping to get a $10 refund. Then they offered me a 50% refund, and I could keep the fragrance, so long as I take down my review. As you can see, my review is still up.
EDIT #2: they've flagged my review, are emailing me multiple times a day, and fighting tooth and nail to get Trustpilot to take my review down. This is my honest review of my experience with this company, and I believe future customers have a right to know of the risk.
EDIT #3: they've now flagged my post as defamatory.
Response from toys and moreApr 18, 2022
Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you
https://www.scentsevent.com/customer-reviews
BK
Brian K.
Not Authentic
Before I start, I am a student at one of the top 15 universities in the US, if that adds any credibility to my review. As a fragrance lover who has multiple niche fragrances, I decided to give this company a go after seeing the YouTubers promoting scents event. But I totally regret the decision. I should have trusted the bad reviews before purchasing from here. Let me share my experiences:
First, the decant was packaged with a half-ripped USPS flat mail envelope and taped inside the box. That is no way to package an item if you call yourself a legitimate company.
Second, the decant had an oily substance on the cap and was leaking. I took a video of the unboxing and you can clearly see that the label that they put on the glass vial is wet.
Third, the color is totally off. The correct color should be a clear to very subtle yellow. The decant was completely orange.
Fourth, the smell was off. Nothing like the authentic decant from other decant services or the ones I have tried before at fragrance stores.
Fifth, the smell is really toxic. Despite not spraying it, the smell filled my room to the point where I had to put the vial inside a Ziploc bag and hide it.
I do not recommend buying directly from them through credit or debit cards because you will not get your refund. Just don't buy from them.
Update: Scentsevent keeps trying to take down the review, but I will not let that happen. I wish I could add a picture to show the half-ripped packaging and leaked substance, but there are no ways to add pictures to the reviews.
2nd Update: Scentsevent flagged this review as "advertising or promotional"
Response from toys and moreJan 30, 2022
Respectfully , We sell thousands of samples each and every month, and the majority of our business comes from repeat customers. We work tirelessly to provide every customer with an experience that exceeds their expectations each and every time. We pride ourselves on honesty and putting the customer first, so I will admit that your unfounded and incorrect commentary is extremely frustrating. Also we tried to find your information for your order on our end but we could not and also there is no respond from you so we believe you may wrong on our company and if you have any issue please contact us directly at [email protected]
B
B
Flimflam
Purchased sample and it was obviously watered down. Wasn’t even the right color. Forget these guys.
Response from toys and moreJan 4, 2022
Thank you for your time , But we tried to look or find any details about you or your order to able help you better but it seems you left a review for wrong and different company , please send us an email to [email protected] to find out and resolve your issue .
Thank you