ScentBox, Inc.Reviews of scentbox.com

Representative was prompt in solving my problem and was friendly. Great company to work with.

Was very helpful and was able to get the issue resolved.

Amazing customer service! My order seemed to have gotten lost or delayed somewhere in the mail so I reached out to the company to let them know I had not received it. They were exceptionally prompt in getting back to me and assured me they would send another one right away. I was extremely impressed with how courteous and personal they were and how quickly they responded. Based on that alone I HIGHLY recommend their service!

I received a defective product and the customer service experience was great! They were very quick and it was super easy to get my scent replaced. I love scentbox and have been a customer for over a year now and can't imagine not getting my monthly scents. I've found so many I like and a few I'm glad I didn't spend a lot of money on! Definitely worth the money!

I've had 2 packages lost in the mail and they have made it right both times. Thank you scent box!

My daughter and I absolutely love Scentbox. It's not overly expensive, and has many different choices to choose from. We enjoy getting fragrances we have been waiting wanting to try. Customer support is also awesome 👌 👏 👍 😍

The options and the staff they have are amazing always willing to help and quick to respond back plus they let me know that I had more options available to me cause I have the upgraded package and I didn’t realize that super excited to receive my next order soon

Scent box responded to my email in a timely manner and quickly reshipped an item that was lost during delivery. Excellent customer service!