ScentBox, Inc.Reviews of scentbox.com

Truly iconic packaging! The perfume smells amazing and true to scent! Love it so far. Site is easy to navigate and they update you every step of the way as well!

Everyone at ScentBox is is wonderful,and the Customer service department is Amazing From the time I ordered Mercedes -Benz Floral Fantasy by Mercedes -Benz I have received notification Mercedes -Benz has a light,clean, beautiful floral scent,it's wonderful,I love it

Such an amazing company, amazing sense, great quality love the applicator that it comes with

The absolute best place to sample what would otherwise be very expensive perfume. Love them! You get your moneys worth and can keep yourself from spending and not being able to return later. I have been with them for over 2 years!

I was gifted a ScentBox 6 month package and so far I’ve had a I’ve ‘Scent-sational adventure’. It’s a great way to try different perfumes. The little atomisers have been delivered on time and the colours are lovely. Customer service is good, this month I had a small issue trying to select my choice of perfume, (I input my choice for March, inadvertently selecting it twice for it to show on April’s calendar too. I couldn’t find a way of deleting it so refreshed the page resulting in not being able to access the March calendar at all. I Emailed ScentBox Sunday asking them to amend and confirmed my choice of sample. I received a friendly response well within 24 hours, explaining I had been late submitting my choice and that the ‘default’ sample had already been dispatched, however as a goodwill gesture, they are also sending me my choice for this month. So overall I’m really happy with ScentBox customer service and all the perfumes I’ve had so far .

The presentation was wonderful and the scent I ordered was excellent. I received it as a gift. I highly recommend this service as a gift that keeps on giving monthly. I look forward already for my next scent.

I am so glad I could finally try this as I'm in UK.. I got my first one and I absolutely love it . Everything was just so perfect.. it came in lovely package and I can't wait to get my next one .. thankyou scentbox I love it 💖💖

The customer service was resistant at first but if you just explain your situation, they’ll accommodate. I got confused about the fragrance selection for 3 (you have to choose the three you want for your month across calendar 1, 2, and 3, don’t just put all of them in calendar 1!) and they sent me the other two because I didn’t have time to exchange.