scalefast.comReviews of scalefast.com

J'ai commandé un rasoir Braun serie 6.Pour prendre mon paiement la société a été très efficace mais j'ai reçu une tête de rasage série 3 sans rapport avec ma commande .Une tête de rechange à la place d'un rasoir complet je suis en rage .De plus la société est injoignable .A fuir et donc ne rien commander aux sociétés qui l'utilisent dont Braun france

ma commande rasoir braun 9 produit livre conforme avec la remise, commandé le 19/12/24 reçus le 21/12/24 commerçant sérieux, rapidité de communication et d'envoi, je recommande

Credo che Scalefast sia il partner commerciale di Oral-B, e responsabile della gestione del loro shop online (almeno, Scalefast è indicato come partner nella mail, e le mail di reclamo – rimaste inascoltate – vengono indirizzate a un dominio collegato a loro). La mia esperienza: ho acquistato uno spazzolino elettrico dal sito ufficiale di Oral-B. Dopo tre giorni, nessuna notizia dell'ordine, a parte la conferma iniziale e il rapido addebito dell'importo. Ho provato a contattarli tramite mail, ma nessuna risposta. Telefonando al servizio clienti di Oral-B, mi hanno detto: "Non gestiamo direttamente le vendite, ci affidiamo a un partner commerciale – come indicato nelle mail di acquisto." Tuttavia, non mi hanno fornito alcun contatto utile per Scalefast: niente sito, niente numero di telefono. Anche nelle mail di conferma ordine non c'è alcuna indicazione utile. Ho fatto ricerche autonome e, purtroppo, Scalefast (che redirige a esw.com/ come indicato dal servizio clienti) non offre alcuna opzione di customer care accessibile ai consumatori. Trovo questa gestione gravemente carente: zero trasparenza, nessuna assistenza clienti. Sia Scalefast che Oral-B dimostrano una preoccupante mancanza di attenzione nei confronti dei clienti. AGGIORNAMENTO: ho ottenuto annullamento dell'ordine e rimborso, per cui cambio questa recensione da 1 a 3 stelle per la risoluzione

A fuir, impossible de les contacter par téléphone, pas de suivi de commande , pas de date d'expédition envisagé, préférez un autre site pour acheter des brosse Oral b

Had my secret lair card delivery stolen from my porch while I was at work. The initial ticket I made to get a replacement was over in 15 minutes then I was shifted to the scalefast team over the normal WotC team. 2 weeks of silence and watching prices from third parties who got their cards drop. I was told there would be a slight delay in responding, not 2 weeks and counting. As the cards were a gift, I grew tired of waiting and just bought the cards again from another seller who had recieved their order and contacted scalefast/WotC for a refund instead. After two weeks on silence my request for a refund was answered in under an hour. It feels redundant to even offer a replacement when no communication is given and then a rapid response is given the second I grew tired of waiting to get the cards replaced by the official people and wanted a refund

Très mauvais. J'ai précommandé un article sur la boutique Square Enix en octobre et il est sorti en décembre, je ne l'ai toujours pas reçu alors que certains l'ayant commandé après sa sortie l'ont déjà. Quel est le but d'une précommande si on l'a après tout le monde en fait ??? Et le support qui me dit aujourd'hui même que le produit est sorti aujourd'hui et que je le recevrai bientôt alors que, comme je l'ai dit, des personnes l'ont reçu depuis plusieurs jours et ils sont en France comme moi et ont commandé dans la même boutiqur en ligne.

I placed an order for a product from Scalefast's client Wizards of the Coast, and only a small portion of it arrived. I have been bounced around so many times by staff who have too much on their plate. I was initially told that they did not know if a refund was even possible, and upon telling them that I would just charge back through my bank I was finally given an email stating that I would see a refund within 7 business days. That was weeks ago and I still have seen no refund. Original support ticket date 10/22/22 Refund confirmation 11/14/22 Funds returned ??????? Scalefast seems to neither scale well nor quickly. Should you be in a position to hire scalefast, I suggest you see all available options before making this decision. The customer base seems frustrated with the treatment from their support. Below is a list of grievances: Responsive, but overwhelmed support staff Unwillingness to promptly investigate shipping issues Despite refund confirmation, inability to supply the funds or information in a timely manner

This is the company that processes merchandise orders for Square Enix. I ordered a $110 USD order from them which said it had 4-day shipping as a birthday gift. It's almost a year later and they never shipped the item, in addition they don't respond to messages. Had to open a PayPal dispute and I am in the process of getting my money back. Bad business. Avoid at all costs. Edit--they are asking me to contact their customer service HERE but I tried that first and got no response. Had to file a PayPal dispute, which they didn't respond to either.