SAVIOR HEAT Reviews | Read Customer Reviews of saviorheat.com

SAVIOR HEAT Reviews | Read Customer Reviews of saviorheat.com

SAVIOR HEAT reviews

Showing 12 reviews with 4 stars · Clear filters

Ann E.
Jan 10, 2024
Expedient delivery even to Alaska!
I have Savior ski mittens. Ordered online a pair for my son in Alaska. They arrived quite expediently. Thanks!
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Robert H.
Jan 9, 2024
the gloves fit great but not hot enough
the gloves fit great, easy to use batteries. My main problem is I have very cold hands and these do not get hot enough even in the hottest setting which makes me sad as I was hoping they would be more useful on my morning dog walks.
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Vermey
Dec 8, 2023
Happy with service
Product came on time and looks good. It is a Christmas gift so not sure on quantity yet.
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Confused
Aug 15, 2023
They haven’t arrived
They haven’t arrived, and I can’t get any replies. I don’t know if they are going to be redelivered, if I can collect them from somewhere, or if I have wasted my time and money. Update. I drove 30mins to pick them up, and all works and seems good. The spare batteries arrived in a single glove, which was strange, but I can see why. Would be interested if I could purchase the other glove and have a pair. It certainly seems wasteful to have just one.
Response from SAVIOR HEATAug 17, 2023
Dear Customer, We sincerely apologize for the inconvenience and frustration you've experienced. We understand your frustration regarding the delay in receiving your order and the lack of responses. Please allow me to express our deep apologies on behalf of the SaviorHeat team. Every customer's experience is of paramount importance to us, and it's our goal to ensure that each order is delivered promptly and met with timely responses. In light of your situation, we are initiating an immediate investigation to verify the status of your order and identify any potential issues. Our team will promptly address your concern and provide a solution as soon as possible.If you need any further assistance, please feel free to contact us at [email protected]. Simultaneously, we will be reinforcing our internal order processing procedures to ensure such issues do not recur. Additionally, we are committed to continuously enhancing our customer service to offer an improved shopping experience. We deeply regret any inconvenience caused and hope to swiftly resolve this matter to restore your trust in SaviorHeat. Sincerely, SaviorHeat Customer Service Team
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