Jay
Company sells incomplete discontinued products
UPDATE: Company finally ended up sending me the two pieces I needed. Should have never had to cone to this. Better quality control reviews are needed in the warehouse. Also if products are still in stores, warranty should not be expired. Horrible customer service. Purchased a product that failed to have all parts included. When attempting to request additional parts, was told item was out of warranty and discontinued, which was odd since I had just purchased the item from the store not even 4 weeks ago. So now I'm stuck with a broken product that the company won't sending me the missing items for. Companies should NOT be able to sell products that are discontinued or out of warranty while on the floor to be purchased. It's misleading and lying.