SaratafloristReviews of sarataflorist.com

I received an email from Sarata Florist saying they could not fill my order on the same day that I purchased a funeral arrangement totaling $110.48 which was on 10/12/24. I was also told in same email that I would be fully refunded. NOT! I have been back and forth with Margaret Reys, the Customer Service Manager since then. This is the reply as of yesterday 11/20/24. We apologize for the delay in refunding your money. I will personally resolve the issue you experienced as soon as possible. Thank you for your patience. Regards, Margaret Reys Customer Service Manager I gave them a 1 because 0 wasn’t an option.

Beware, Sarata Flowers is a scam. They'll take your order, then cancel as unable to deliver and good luck getting your money back.

I placed an order for flowers on August 6, 2024 at 2:53pm and at 3:25pm they canceled my order because they couldn't find a local florist to fulfill it. It only took 30 minutes to cancel the order. Since August 6, 2024, I've exchanged numerous emails and still have not received a refund. They provide a number to call but when you do, the person on the other end is rude and try to rush you off the phone. They give you the same message as the emails. A refund will be issued in a few days. The problem is, they do not issue refunds. This business is a total scam!

Horrible horrible company to deal with ! It’s a scam don’t ever use this company ! Look at BBB rating is a F

Do not use Sarata Florist!!!! They are the worst scammers!!!!! They’ll take your money and run!!!!! Their company should be closed down for being fraudulent.

SCAM COMPANY. You will give your cc to a scam entity and spend the next several weeks working with your cc company to get your money back. All because this SCAM COMPANY takes your money, cancels your order but never refunds it. MASSIVE FRAUD. Consider yourself warned.

If I could give 0 stars I would. This company takes people's money. I placed an order in September and shortly after it said canceled. I have called multiple times only to hear the same thing everyone else has your refund is being processed within 5 business days. It's been months. I'm filing charges against this company. I don't know how they keep getring away with this.

Sarata Florist cancelled my order but never refunded my credit card. I have contacted them 5 times and each time, Margaret Reys (Customer Service Manager), promised to issue the refund but 2 months later, I'm still waiting for it!