SantanderReviews of santander.com

Som alle de andre skriver er Santander et møj sted. De har ikke styr på en skid og bliver ved med at udskyde tingende og for folk til at være deres mellem mand mellem deres bank og deres hovedkontor.. De siger tit en ting og gør noget andet hvilket er fuckt up. 6 måneder efter min fars død er sagen stadig ikke afslutte også selvom de sagde de havde alle de papir de skulle bruge for at afslutte sagen. Men næh nej du nu skal vi til at grave indnu et papir frem.... de ringer ikke og indformere dig om sagen, man skal hele tiden presse dem, og ringe mindste gang i ugen for at få sagen til at køre. Jeg er gal i skralden, at jeg igen igen skal kontakte dem og se hvad Fu... vil nu og hvorfor fan de ikke har afslutte sagen som aftale.... Så hold jer væk fra dem ! Med mindre du elsker dårlig kundeservice og elendig behandling 👍

If you wanted to be treated like an idiot Got a text referring to my account as having an overdraft due to this not being on my account type, i elevated it to their customer support, along with the criminal lack of security when i use my card number. Then being told that i can't swear, and DONT SWEAR. But continuing this on and beginning to frustrate me and just waste away my life. DONT USE THIS BANK.

If you want to be talked down to and patronised then I highly recommend Santander Investment dept. I had a sum of money to invest and went for two meetings with a financial manager. A third meeting was arranged at which I was supposed to be advised what type of investment was best for me. The day before I received a call to say that they would not recommend any investment for me as they couldn't guarantee that there would be no loss of capital. I am not an idiot I know that. In their opinion I dont really understand my own finances. The only advice I received was to open an ISA. I wasnt referred to the savings dept or advised about ISAs. So I am left with a large sum of money sat in an account making no interest. They just wasted 3 weeks of my time. I suppose they will say this is responsible banking but I say I know my financial position better than they do. I also opened the 123 account time will tell if that was a good move.

Santander Torquay. I received the worst customer service ever in a branch. I asked them to change my address, they did it wrong put a different address and send the letters i needed to somebody else! Now they deny they did it! And I have to wait another 2-3 weeks because of their incompetence, they didn´t gave me a propper solution, they are not willing to send me an urgent letter. In summary: arrogant people not willing to help their customers at all. I am thinking about switching. The problem you see is nowadays nobody seems to really care about their customers, they act like robots. Santander: you should pay more attention in training your workers.

WORST BANK EVER Santander are nothing more that arrogant thieves, they closed my account after winning ombudsman case togate they still have not sent me out the counter cheque for the money they owe. new complaint opened with ombudsman total joke.

I am not even a customer of Santander but yet their automated system calls and texts several times per week looking for chasing a debt of someone i have never heard of. I have blocked about 5 of their numbers yet they seem to have loads of numbers they use and so the messages keep on coming. I have even reported it to my mobile provider but they said there isn't anything they can do.

We were asked to bring a driving licence and my children's passports when we made an appointment to open children's bank accounts for our daughters. After going thought the usual routine waiting for the appointment, data entry, ID checks, the clerk went to photocopy the ID documents. She then returned saying she couldn't process the accounts as my wife had a different surname to our children.

Santander is a absolute joke. Been with them since I was about 16 and now I’ve decided I’m changing banks for good! It seems like the rules change constantly, usually I can transfer money over the phone with their team today I got told that was not possible as I have online banking despite the fact I’ve had online banking for a year and transferred over the phone with them before... I refuse to use there app as the majority of the time it never works properly. The contactless stops working on the cards easily, they block your account when they feel like it and it’s embarrassing when you are in a shop paying for something and your card bounces despite the fact you know that there is money in your account. For an international, global bank the service is TERRIBLE. I’m changing to nationwide.