My wife spent £50 online shopping on Thursday 10th August. Soon afterwards we discovered that the site was a scam. She contacted Santander the next morning and explained the situation and were amazed to discover the money back in our account on Saturday 12th August. All I can say is a big thank you to Santander for getting our money back.
WE
William E.
IMPRESSED
Very easy and quick to transfer an ISA to them.Kept me informed throughout the procedure. Very impressed with there latest app which I've just down loaded. What more can you want. WELL DONE.
RS
Rasmus S.
Super service og har billigere rente…
Super service og har billigere rente ved udlån end banken
GF
Gert F.
Altid bedste rente på indestående
Altid bedste rente på indestående
DF
Denise F.
Good Service - Thus Far
We have had accounts with Santander for some years and have to say they have been good in our experience. Sadly branches are closing - as with most banks - but at least we can get to some - and yes, time to get through on the phone takes longer now but on the whole they are ok in the world of banking. We are just closing our Co-operative Bank accounts we have held since 1975. They are extremely bad. We will open another Santander account. May the good work continue - be encouraged!
CW
Colin W.
Came good for me when all others had failed!
Came good for me when all others had failed!
Around 8 years ago, I had to set up new accounts and get a rather eye watering loan to pay off debts accrued by my now ex wife and buy her out of my business. I finally got divorced and had more debt to clear up than I want to even remember.
A somewhat desperate conversation with a colleague led him to tell me he had previously had a good experience with them when he set up his own business, so I called Santander while working on a job there and then. Within little more than an hour, I had laid the foundations to set up a new personal account, two new business accounts and got a business loan to get my new business back on track. Never had to go to a branch, never missed even an hour of work, did it all on the phone while I was working. In the 8 years that have followed, I have moved pretty much everything I can into the hands of Santander and I can honestly say they have given me pretty much faultless service! I now have their credit card, their mortgage, their Euro corporate currency accounts, business current accounts, Deposit accounts and now also a COVID19 bounce Back loan which has helped me tremendously. The Cashback I get from both my credit card and my personal current account more than covers the monthly charges, in fact it's almost double what it costs in bank charges, so no complaints from me at all. If you want me to find fault, it is that if I want to pay a cheque in, I have to travel a fair way to find a branch, but tend to route past one when I need to and I can always post cheques to them if I wanted to. In practice, these days, if I get one or two cheques a year it's as much as I see, so not a huge problem.
HJ
Hugo Juárez C.
Tengo cuenta dese hace mucho y muy…
Tengo cuenta dese hace mucho y muy contento. Mis transferencias gratis todos los meses, saco dinero sin coste para mi, cada vez necesito menos efectivo, pero saco en un cajero (tiene unos cuantos cajeros de bancos asociados) que me pilla al lado de casa. Para alguien con su nómina, recibos y algún ahorrillo en otra cuenta, creo que es muy funcional. Mi crítica y mi pena me viene de la información de que no se están dando cuentas básicas a gente con vulnerabilidad o riesgo de exclusión financiera. Evidentemente dirán que esto no es así ya que es de obligado cumplimiento, pero luego va una persona a abrir una y no te la abren, te ponen la excusa que sea, como en otros muchos bancos... pero que pase esto en un banco ético es para mirárselo. Espero que empecéis a hacerlas desde ya sin falta.