SanricoWe are a family owned and operated business that prides itself on offering quality products at a great price.
Sanrico (sanrico.com) has 232 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Metal, Stone & Glass Work · RICHMOND, Virginia
Excellent
Metal, Stone & Glass Work · Atlanta, Georgia
Excellent
Metal, Stone & Glass Work · Doral, Florida
Excellent
Metal, Stone & Glass Work · Mercer Island, Washington
Excellent
232 approved reviews, newest moderated first
Scott
They made a great effort to get my order right!
Response from SanricoMay 4, 2021
Dear Scott, Thank you so much for this great 4-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way! Best Regards, Your Sanrico Team
Kathy L.
We are very pleased with the customer service you have given to us on this order. We really appreciate all your help.
Response from SanricoMay 3, 2021
Dear Kathy, On behalf of all of us at Sanrico, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience. Best Regards, Your Sanrico Team
Sepp
Great Stuff. Great Service. Immediate customer connection. My email was answered - with satisfaction - within two hours of posting.
Response from SanricoApr 29, 2021
Dear Joseph, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Best Regards, Your Sanrico Team
Roger H.
I ordered and received a Power Sphere but without the appropriate adaptor.This was my error by not stipulating that I needed it.However after contacting James I received a prompt reply and he organised one for me freight free and with a heavy discount.I am grateful for the attention and can't wait to try it out when I receive the adaptor. They can show many a company or two about good prompt service. Roger
Response from SanricoApr 28, 2021
Dear Roger, The team here at Sanrico is thrilled to receive such great rating and comment! Thank you! Best Regards, Your Sanrico Team
Scott B.
This company is the real deal. I purchased the Power Sphere Grinder attachment. It arrived as expected, free shipping, and I was impressed by the solid construction. It is a major attachment, and not some cheap part you might expect from a place by the Harbor. I am delighted with my purchase, can't wait to start using it.
Response from SanricoApr 28, 2021
Dear Scott, Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Sanrico! Best Regards, Your Sanrico Team
Rick
Customer service for Sanrico is very prompt and accommodating to mail order problems. I live in a rural area where USPS does not deliver mail to my house. The product I ordered does not fit inside a P. O . Box so the post office would not accept. Contact with customer service made things right.
Response from SanricoApr 28, 2021
Dear Rick, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. Your new shipment is on the way! Best regards, Your Sanrico Team
John F.
While it was difficult to find customer service on the website, they were extremely responsive and found my missing UPS order and corrected it in two days!! No that’s how you ‘run a railroad’ and my stepfather used to say. I will shop here again. Also their drill bits worked as advertised.
Response from SanricoApr 28, 2021
Dear Customer, John, the team here at Sanrico is thrilled to receive such great rating, thank you! Best Regards, Your Sanrico Team
Tom M.
I.ordered some aluminium welding rods and in the process of ordering I put the wrong address in . Once I contacted Sanrico they immediately replied and said they would ship me a new batch for free, including delivery. Great service!
Response from SanricoApr 28, 2021
Dear Tom, Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way! Best Regards, Your Sanrico Team