Gary W.
Powerful tool
Powerful tool, which we don’t yet fully utilise but we will

Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.
Samsara (samsara.com) has 538 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
538 approved reviews, newest moderated first
Gary W.
Powerful tool, which we don’t yet fully utilise but we will
Tom
Excellent piece of kit, great for helping maintain driver safety and attention
Cory M.
Our business contacted Samsara to work with us on our fleet for GPS and Forward facing camera. When we wanted a shorter term rather than signing up for 3 years they said they didn't offer that service - the Customer support person Nidhin Eldhose wrote a condescending email to us saying "Thanks for sharing your decision. Best of luck finding a provider that offers long-term reliability without requiring a long-term commitment." This completely turned us off from doing business with these people - HIGHLY unprofessional and ignorant - If this is how the front end sales communicates I can only imagine what they would be like when we needed customer support.
Lionel
Très intéressant. Que de nouveautés Accueil chaleureux
Frédéric Z.
Bel échange comme souvent avec les Équipes Samsara et leurs clients
Ariel
Waste of time. Sales reps hang up on you or they don't even bother answering calls. The sales rep seemed confused when he answered the phone. Then the first question the sales rep asked me was, "how many products do you want to buy?" Before I could finish my response he hung up. No one can answer simple questions about their products or how to have them installed. Seemingly impossible to buy from them. Is this even a real company?
Bill T.
Absolute garbage will cost the driver and company using it in fines and points due to it’s inability to work properly in poor cell service I will be off duty with breaks set and it switches me to driving and they say it’s working properly. They won’t take responsibility for hiring poor programmers and won’t listen when you suggest a proven solution to solve the issues with their system Update #1 Placed review and received a reply from Samsara from what u can only assume is an AI program seeing as every review I’ve read is answered by Kelly asking for more information which I gave them was told someone would contact me to work on resolving the issues I’m having but still 16 days later still haven’t heard from them anymore still having the same issues with their system all they care about is getting paid and not fixing their poor understanding of how the hours of service or the trucking industry works in real life
Response from SamsaraJan 8, 2026
Hi Bill, We’re sorry you are experiencing frustration with your service, and aim to provide the best support possible. We’d like to get this issue resolved for you as soon as possible. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly. Thank you for being a valued customer. Kelly
berndhanosek H.
First of all they need to update speed limits instead driver gets excessive speeding and points taking, if you have and sale a product make sure it's working properly
Response from SamsaraJan 8, 2026
Hi there, Thank you for taking time to leave a review and share your feedback. I've sent you a direct message, please reach out with your account information, and a team member will get back to you shortly. Thank you for being a valued customer. Kelly