SamsaraReviews of samsara.com

For the most part Samsara is just ok. I use it on a daily basis and have many vehicles. The fact that I need to verify my login multiple times a day is annoying. Also another complaint is the date and trip history set up will disappear or change suddenly. May need to reconsider going back to with GOFLEET.

We have been a loyal Samsara customer for the past six years. Approximately five months into our current term, we discovered that our engine diagnostic service had been disabled without any notification or communication from Samsara. Despite the removal of this service, our billing rate has remained unchanged. In addition, we recently learned that our account no longer has a dedicated representative because we allegedly do not meet the threshold requirements. This change was also never communicated to us. We are extremely disappointed that we are being charged the same rate for reduced services, and even more concerned that Samsara is now requesting an additional $1,600 per vehicle to restore engine diagnostic capabilities that had been included and functioning for the previous five years. This situation reflects a significant decline in both customer support and service transparency. After six years of partnership, we expected better communication, consistency, and accountability. There are many other providers in the market offering comparable solutions and stronger customer support. As a result of these changes, we will be taking our business elsewhere.

Does this not create divide by excluding management vechicals & only samsaraing the real workers? If its for safety then surely ALL company vechicals would have samsara this would be equally right within a company? Why drivers of samsara vechicals always desperate to drive other company vechicals without samsara? These are just a few questions. Is it o.k for you to be monitored & a work colleague not? Is he or she they them better than me? Thankyou for time. Please can I also ask why you requested Google take down these questions 3 times. There is no reply from you guys just requested to remove these questions

Communication is really poor and the high pressure sales is not desirable. Returned everything under the thirty day trial period and they still squeezed $94.00 out of me for the shipping. Poor company to work with. We are moving to AT&T for the camera service.

Great dash cam and GPS features but beware of the contract. Our company only just recently signed on with Samsara in January 2026 with a total of 9 licenses/devices. Unfortunately right after our 30 day trial we lost a major customer and with that we no longer had a need for 3 out of the 9 devices/licenses. We contacted Samsara in hopes they would be understanding but they weren't. We submitted the email that was proof from our customer that they canceled the contract, we submitted a signed letter from the president of our company acknowledging the loss of the contract, we reiterated that the devices were never even installed or activated which is something they can very much see on their end and we even went as far as telling them to call our customer to confirm which was very unprofessional on our end but we were desperate. Long story short, they were not budging as the contract terms locked us into 3 years. While i understand things happen which are beyond our control such as the loss of a contract, it was very disheartening that after everything we provided them with especially as a brand new customer that they didnt even consider this. We will not be renewing at the contract end.

Die Instalation war nicht selbsterklärend. Man muss doch einiges ausprobieren bis man die Instalation durchgeführt hat. Wenn man nur gleiche Fahrzeugtypen istaliert dann geht es einigermassen. Die Online Cloud funktioniert eigentlich gut. Das Software Menü könnte etwas besser strukturiert sein. Dann würde man sich etwas leichter zurecht finden. Grundsätzlich ist die Dienstleistung gut. Preis ist etwas zu hoch. Die Dienstleistung sollte etwas flexibilisiert werden bei den Vertragslaufzeiten. Ebenso bei den einzelnen möglichen zusätzlichen Diensten, z. B. Verbrauchskontrolle je Fahrzeug.

exakte sichere Ortung

Wir hatten sehr viele Schwierigkeiten bei der Einführung das Systems, was zu einer geringen Akzeptanz geführt hat.