SamsaraReviews of samsara.com

I found Samsara through a google search for fleet tracking soft & hardware. I reached out to several different companies and Samsara was leaps and bounds ahead of the competition, from their customer service, to them sending me some hardware to try for a month (most places just did a guided youtube tutorial) and did weekly check ins and taught me little things I could utilize to better achieve my goals. We ultimately signed up for a year of service with them and so far, we are beyond happy with the product. Customer service is almost immediate with a response, the ease of installation, and getting a plethora of vehicles set up....I can't say enough good things about Samsara.

We have been using samsara for more than 6 months now, and we love it. Pros : -UI/UX is A1+. there is no way that a user wouldn't know where to find something here , unless they were teleported form the 80s or 90s . Simple intuitive , and straight to the point . And it's also responsive , so it can be used on a smaller screen (phones tablet...) -Reports : There are plenty of report that can be automated , as well as a lot of information about the fleet. -Programmability: They offer a very robust Rest api with robust documentation and tutorials . So when it comes to integration , they are ahead of the curve compared to competition . From webhooks to Auth2 protocols . So much more that I would recommend samsara all day long . CONS: -Workflows setup could be more customizable . -We were told that even without putting a GPS in our trailers , we will be able to have scheduled maintenance notifications as well as locations. Since they will always be attached to the trucks and we should be able to track the mileage etc . It turned out it wasn't the case , and when I found a solution for it by updating the odometer through the Api , they blocked it and said that the odometer can only be updated if the trailers have GPSs installed in them . This was frustrating because I had to figure out another way to track the mileage based on the vehicles movement, and the trailers utilization report is not available on samsara's portal . (This could have been different if the possibility of updating the odometer through the Api wasn't blocked ). And this is the reason why I only gave 4 starts .

very good service Thank you very much.......

We have been using the Samsara system for years now and I can honestly say it was one of the best decisions we have ever made as a company. We have used the dash cam footage a couple of times and it clearly showed that my drivers did everything correct and saved me thousands in insurance premiums. If you are in the trucking industry, this system is a definite must.

My company was using a different GPS provider that should really stick to cell phones, but I was fortunate when we came across Samsara. The attention that Mo showed us and the patience he had was really nice to have. I would recommend Samsara to everyone looking for a GPS provider. Kevin Moore

Simple to use, loads of information. A must for for any transportation company!

Samara has been an excellent partner so far and been very helpful with set up and guidance with our Samara gear.

All the staff was extremely helpful. They made it easy even for a non-techy like me.