Willimina O.
Economie de carburant…
Les dépenses carburant de ma flotte on baissé de 8%.

Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.
Samsara (samsara.com) has 538 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
538 approved reviews, newest moderated first
Willimina O.
Les dépenses carburant de ma flotte on baissé de 8%.
Thomas E.
Waste of time— learned nothing new and i consistent formatting, presentation and click throughs
Brian N.
Really great facilitator who knew the material. Great hands-on demonstrations. Really good feedback from other attendees.
Russell W.
Excellent product, very good reputation, excellent support and implementation team.
Hamilton H.
My systems have been down for over a year they wont let me cancel and they wont fix them they were suppose to send to systems March 2022 now they wont answer the phone. Samsara is just a scam the worst company i have ever had to deal with in over 30 years of business please dont waste your money. they have stolen nearly $60,000 of may money.
Response from SamsaraMay 24, 2024
We are so sorry to hear about your experience. We have located your account and can confirm that our Support and Customer Success teams have been in contact with you to learn more and resolve your issue.
Mike
Echoing other reviews, they are great in the sales process but once you've signed the contract good luck getting any sort of help. I have been trying to get product help as some of the equipment I received is incorrect and unless I buy all new they will NOT help me. Tons of emails are just ignored. When my contract is up in 3 years, I will not forget this and will be so happy to cancel. It is wild that the company doesn't care about retaining customers and making sure they have everything they need to have functioning GPS
Response from SamsaraMay 13, 2024
Mike, we are so sorry to hear about your experience, and we want to help address your concerns. We are unable to locate your account based on the information provided. We have a team standing by ready to help troubleshoot, please contact [email protected].
Martin F.
Best thing about the Samsara is the simplicity when it comes to onboarding and everything else. It is truly amazing how in a short time all of us were able to get used to and use Samsara to the fullest to improve our businesses.
Josh T.
Highly regret involving them in our provider search. Once we politely declined their service and went with another provider, they wouldn't stop calling us. They kept asking about our needs like this was the first time they contacted us. They called 10s of times waste peoples time and asking around for different decision makers. Since they had some info on our company they were able to get reception fairly easily. I told them if they called again I would leave a scathing review online, but they keep calling. Save yourself thousands in lost man hours and don't even let them in the door.
Response from SamsaraMay 1, 2024
Josh, we're sorry to hear about your experience. We have forwarded your feedback to our team to ensure this doesn't happen again.