MOD
I was scammed for $144 dollars one year…
Stay away from SamCart - I am writing to express my utmost concern regarding a recent incident involving a financial transaction that has left me significantly aggrieved. I discovered I was charged $144 by SamCart that I had no idea what it was all about on Paypal, then as I was reviewing my Paypal transactions I discovered an unauthorized charge of $10 on my PayPal account from Samcart one year ago 2023, the details of which remain inexplicable to me. To compound my distress, I discovered a Smart transaction totaling $144, evidently a continuation of the previous issue. Once again, my attempts to rectify this matter through PayPal's avenues have proven futile, Despite my diligent efforts to seek recourse through PayPal's channels, I encountered insurmountable obstacles due to what appears to be a regulatory or procedural loophole within their system leaving me disillusioned and financially compromised. It is deeply troubling to note that despite being a vigilant and responsible user of PayPal's services, I find myself vulnerable to such fraudulent activities with seemingly no recourse for restitution. I like PayPal from now on I will be diligent in looking at my account continuously. Adding insult to injury, I have received an email from Smartcart purporting to offer a partial refund of $45 while allowing the perpetrators to retain the lion's share of $90. This proposal is not only preposterous but also emblematic of the fraudulent nature of the entire transaction. I categorically reject any such offer and wish to emphasize that I have no interest whatsoever in any purported service associated with this transaction. I never received any benefit. Furthermore, I intend to escalate this matter to the appropriate authorities, including but not limited to the Better Business Bureau, to ensure that necessary steps are taken to address this egregious breach of trust. It is particularly distressing to find myself embroiled in such a situation while being overseas, compounding the logistical challenges associated with seeking redress.
Response from SamCartAug 29, 2024
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance?’ This will help us prioritize your support request! We would appreciate the opportunity to review your account further and help make things right. Thank you again for bringing this to our attention, and we hope to have the chance to serve you better in the future.