SamCartReviews of samcart.com

Honestly the worst customer support ever! they charged me for the automatic renewal and just when they charged i asked for a refund and they would not give me my money back. the support left and said have a great weekend and wouldn't chat to me further. horrendous support and over hyped marketing.

They are a scam. Their “products” are junk, they have terrible customer service and they charge hidden fees, which refuse to refund. They have negative reviews for a reason! Do NOT buy anything from them!

Absolute con. Avoid at all costs. For four years running I have requested to cancel my subscription. Being an international user this has been ignored and 249 USD has been taken from my account. My bank can't stop it because this company uses multiple accounts to steal your money. I am now looking at changing my bank account and legal action to get recourse. Atrocious customer service avoid this scam organisation. Since writing the above review, Samcart have refused to refund a fee they have taken out and blocked a refund from my bank by saying I hadn't made adequate effort to stop payments with the provider. Samcart have repeatedly ignored my communication and continued to take money for three years running. I've never dealt with a worse company for bad customer services and aggressive attempts to take money from your account. Do not sign any agreement with them.

Stay away from this fraudulent company luring you in with an offer (and providing very low quality content) then via hidden fees invoice via PayPal account. PayPal does absolutely nothing to protect its customers from these scammers despite of the great number of complaints

Do not use! THESE GUYS ARE SCAMMERS. STAY AWAY

In 2023, I signed up for a one-time 5-day Creator U "challenge" — it was $49 for access to a series of online courses on how to use AI to create online courses. I didn't much like the courses because they seemed to be a hyped-up advertisement for SamCart. So, I quit using the platform after logging in a few times. A year later, I was charged $144 for an annual subscription to SamCart, which I had no knowledge of signing up for. From what I've read, this has happened to a lot of other people too. Nothing on the Creator U sales page says there will be a recurring charge. The checkout page doesn't mention a recurring subscription. And, the Terms & Conditions cited on the checkout page are just general terms for SamCart products — on this page, recurring subscriptions are mentioned, but just as a general statement. This led me to believe When I reached out to request a refund and account cancellation, Koko from SamCart support offered a partial refund and to "set my account for cancellation" next year. Koko later offered a full refund, but only if I agreed to cancel the PayPal dispute. PayPal advises that you never cancel a dispute until it is resolved, plus I didn't feel right about letting SamCart off the hook and giving them a chance to do this to other people. Update: I see they're asking me to reach out to support now—I was already in contact with them many times, and the issue was not resolved.

A year ago, I bought a downloadable PDF from SamCart which did cost me $19. Little did I know that by doing so I signed up for an automatically yearly renewable membership subscription. Last month I got charged with $220 for a membership renewal - totally by surprise. I did not know I was a SamCart member nor did I received an email notification or anything telling me about a subscription renewal being due or that I would be charged $220 soon. Within a few hours after receiving the PayPal notification, I contacted SamCart’s support team explaining the mistake but without luck. Refund was denied. Given this experience, I would say SamCart is having terrible business ethics and highly misleading deal agreements. PayPal rejected the dispute telling me that I was in a binding billing agreement. The membership is of zero value to me but regardless my money was taken without warning. ——— As an answer to the SamCart response: The support team didn’t seem to be sorry about charging me $220 when I contacted them RIGHT after being charged, telling them this was an error. They offered me a $30 discount if I dropped the dispute I made with PayPal. Then I contacted the team again and haven’t received a reply until the very day! So no, the support team is not helpful at all!!

Samcart = Scam-cart Fraudulently charged $144–like many reviews on Trustpilot, the Better Business Bureau, Sitejabbers, etc. Same story like others: My wife signed up for CreatorU $19… one year later charged $144. Scamcart customer service (should be relabeled as “Scamster Service” immediately says she signed up for the annual plan & didn’t cancel in time… but wait, they instantly “negotiate” a $45 refund to “downgrade” service, therefore they keep (steal) $90…again, same story as many other. The Bully Scamcart then says take the offer or get nothing. To add insult to injury, the Bully says by giving a partial refund of $45 (they keep $90)… you’ll be signed up for one year of services, and you must still unsubscribe from their services—they refused to do it. We refused to get bullied and request a full refund… they refuse, stating it’s in the “Agreement,” but then claim she did not respond to an invisible email supposedly send 7 days before, of course, she never got it—not in the junk mail either. Again, just what happened to other people who also get fraudulently scammed. Please inform when a Class Action Lawsuit Begins—soon they will poke the wrong bear. Buyers Beware!