SamCartReviews of samcart.com

My subscription was paid and I'm still being requested to place my card. I don't understand why I haven't receive access to my account.

I joined the Creator U Accelerator Program in March 2024. I paid $7,000 for the program. Based on my experience, what I received did not match what I believed was being sold based on the sales call I had with their representative who promised a number of things over the course of the year that were never actually delivered. Key deliverables, as I understood them, quietly vanished. Replays of training sessions were removed. The coaching structure shifted without any explanation. There was no “done-for-you” aspect to the CreatorU Accelerator program that was delivered at all – except for 1 funnel set up, which netted 0 sales after a year of me fumbling with changing e-book covers, tweaking content with relatively inexperienced staff and 0 meaningful support. No social media ads were done, created or even discussed and this was promised as a key component of the “done-for-you” aspect of the program. On the initial sales call which prompted me to sign the contract with SamCart, I was promised 2 of 4 calls with their senior coach. As soon as the ink was dry on that contract, I found out it would be just 1 call, and the remaining 3 calls would be with their staff. This was misleading and incredibly disappointing right off the bat. When I raised concerns and eventually requested a refund, I was told I should have decided within three (3) days of joining the program – despite this being a long-term, high-ticket coaching program. Three days was an insufficient amount of time to fully experience the quality and depth of this program which fell short in almost all the deliverables promised. I am aware that many other participants have reported very similar concerns: sudden coaching changes, missed deliverables, and an overall program experience that did not match what was originally advertised or promised in the initial sales call. I also have serious concerns about my data that resides on their servers with 0 access to it unless I continue paying for subscriptions to their Typset platform and SamCart which are of no use to me. There has been no communication to me about their data management policies (where my data has been stored or deleted after the program ended). I am further aware that SamCart has refunded some people who joined the Accelerator program around the same time as me, the full amount of $7000 but has denied refunding others like myself with the exact same concerns. SamCart has offered no explanation for their selective refund policy. This experience has been extremely frustrating and disappointing. To lose $7000 at a time when money is tight not just for me, but for a lot of people, speaks volumes to the lack of professional and moral integrity of SamCart. As of today, I have sent multiple emails and a registered mail letter demanding a full refund of $7000 for a program that fell short of its deliverables. I was misled all the way. No one has reached out me in good faith, to refund an unsatisfied customer. It is the only correct customer service response given their program’s shortcomings. It seems SamCart does not care that there are many disgruntled customers who feel ripped off by them. If you are considering the CreatorU Accelerator program, please be cautious. Do your homework. Check multiple reviews. Ask detailed questions. Negotiate the refund terms or pay in instalments. Get clear, written confirmation on the deliverables and understand your recourse if they do not meet them. Do not buy into this program solely on the basis of a single sales call. I am sharing this review so that others can make a fully informed decision and not lose their hard-earned money to a program that isn’t what was promised on a sales call. Buyer Beware!! HI SAMCART, I CONTACTED YOU SEVERAL TIMES AT THAT EMAIL ADDRESS BELOW AND I'VE SENT YOU A REGISTERED LETTER. YOU'VE IGNORED ALL OF MY ATTEMPTS TO CONTACT YOU. WILL YOU REFUND MY $7K??

On 11/15/25, I purchased Typeset, CreatorU, and SamCart. The company offered a 30-day no questions asked money back guarantee, so I felt safe to purchase, which gave me the opportunity to get a closer look at the products to decide if they are what I need. I did my deep review after purchase and determined that, no, this isn’t the best product for my needs. I’ve sent them 3 requests for a refund and have not heard back. I’ll persist because I’m only 9 days into my 30-day money back period. Don’t buy unless you’re confident in your diligence because it seems that my own request for a refund is being ghosted.

Think twice about signing up. I'm wanting to switch from a different provider, but I reached out with a simple question before doing so and after two weeks I have yet to get a response. I reached out a second time replying to an automated email asking if I had any questions and it's been a week with no response from that one. If this is an indication of their customer service then, I'll be choosing a different company.

this company uses your data. I used their blog in attempts to do simple research. I will think twice before clicking a blog that I am not familiar.

Scam! Avoid at all costs. Everything they say is a lie.

SamCart: Total Failure in Support — Do Not Waste Your Time I’m a paying customer with serious technical and publishing issues — and SamCart has ignored every single email I’ve sent in the past 10 days. Not even an auto-response. My lessons don’t save. Videos crash. I rebuilt work three times thinking it was my fault — turns out their system is broken. And now I realize I’m not alone — other users say the same: once you have a real problem, they vanish. Don’t fall for the hype. This is not a platform for serious professionals. If you value your time, clients, or mental health — go elsewhere.

After testing Samcart, I wasn't the least bit surprised to see all the 1 star reviews here and clearly there's some business ethics issues with these guys, but did any of you people giving them 1 star even bother to test out the platform during your trial period or just realize how shady they were after they kept hitting your cards after you canceled? You must not have or surely some of you would've added how much a joke the platform itself is in your 1 star reviews. Out of all the marketers online who promise the sun, moon and stars and deliver garbage once they get your money, these guys are at the top of the list! At least CF can say they were decent at one point and still are at least somewhat decent for front end funnels, which is what they were supposed to be good at. Samcart's business is pitched as the Mercedes of checkout pages and even those don't work. I could write a short book here on all of the over promise under deliver marketing tactics they use, and they're damn good at that at least, but the platform is a complete dumpster fire. It's pretty at first sight until you try to build a sales or checkout page. I'll keep it short, because thanks to them I've got funnels to rebuild. - The course app to host your courses on is ok, nothing special but simple set up. Probably because it's the first thing new customers do, but the rest of the platform is worse than I would've even thought possible. - The checkout pages are horrendous in every way and that's what they claim to be the best at. Karta is even better, so that should tell you just how bad it really is. The order forms constantly default to let customer choose what to pay (no I didn't set it up that way), all outside HTML is blocked out by the site purposely, images can't go by or under submission forms, the bump offer boxes are hideous and have a mind of their own, plus the customer can just check the bump and the and buy it without the actual primary product being purchased. Their express forms are actually built so that the product line name and bump name appear to be the same product, just different prices and if the customer clicks the bump in that line they checkout for the price of the bump. I've barely scratched the surface here, but it's obvious that their business is built purely on marketing promises and with just enough emphasis on the platform itself to keep it up so they can keep hitting cards monthly. I should've learned my lesson when I signed up for their AI driven slide creator that was all hype and a garbage product that Samcart would be the same, but they did a great job of dressing it up and pitching it as something it's definitely not.