SalutHaiti.comReviews of saluthaiti.com

Response from SalutHaiti.comOct 15, 2020

Bonjour mano, Nous avons vérifié votre compte et n'avons trouvé aucune interaction du service client entre vous et nous. Lié à cette commande, tout semble aller bien de notre côté et confirmé dans le système du DTOne. Veuillez vérifier auprès du bénéficiaire s'il a contacté Natcom en Haïti car c'est un problème très grave que vous décrivez. Nous vous avons envoyé un email avec toutes les informations nécessaires. Veuillez vérifier votre boîte de réception. *** Hello mano, We checked your account and could not find any Customer Support interaction between you and us. Related to this order, everything seems to be ok on our end as well as confirmed in the DTOne's system. Please check with the beneficiary if they contacted Natcom in Haiti as this is a very serious issue you are describing. We have sent you an email with all the needed information. Please check your inbox.

Response from SalutHaiti.comOct 13, 2020

Hi Roland, We had a chance to check the situation and we have sent you a reference number for the transaction that has been confirmed as Successful in our system. Yet, we have also opened an investigation for you just to double check the local operator's data on your case. If you want to reach the local operator too, you can also get their number from the online invoice you have in your account with us; you should use the reference number we've sent you. Also, we couldn't identify any interaction with our Support team. Please call us at the phone numbers displayed on the website: https://saluthaiti.com/contact or use the email option available. Thank you for your understanding, and please check your email for more details and the reference number we've been telling you about.