SalutHaiti.comReviews of saluthaiti.com

Response from SalutHaiti.comFeb 8, 2022

Hiya, The local operator you have recharged has confirmed the recharge as being successful. It sometimes happens that when a local operator is experiencing delays due to technical issues or overloading, the top up may be late. You've got all the details by email. Thank you for your understanding! ---------------- L'operateur local Digicel a confirmé que votre commande, passée le 02/07/2022 pour une recharge mobile a été traitée avec succès et que le crédit a été ajouté au numéro de téléphone que vous avez choisi. Ils ont également fourni le numéro de référence comme preuve que le montant complet et correct a été ajouté au numéro du bénéficiaire. Le crédit Mobile Recharge est normalement reçu immédiatement après un achat réussi. Cependant, en de rares occasions, si l'opérateur mobile du numéro prépayé que vous avez sélectionné pour recharger connaît des retards, la recharge mobile peut prendre jusqu'à 12 heures. Notez que l'opérateur n'enverra pas toujours un SMS au destinataire pour l'informer de la recharge et donc si, après 12 heures, la recharge mobile n'a pas été reçue, alors le destinataire doit contacter directement l'opérateur mobile directement pour confirmer son équilibre.

Response from SalutHaiti.comFeb 2, 2022

Hiya, It's impossible for any service to cancel a top up to an existing number, although it is not the destination intended. We can only cancel it while it's being processed on our part, and is "Pending" in your account. But once it gets to the destination it is difficult to retrieve the amount if the number exists and is in use by someone else. Thank you for your understanding! To avoid such situations: - log into your account first at https://saluthaiti.com/account/home and use your Successful history to initiate a new top-up. Checkmark the correct number and go to the form. Please make sure the number is correct. You have the option to assign a name when filling in the details of the top-up. So, double-check the number, assign a name in the process, and next time you can use the name shortcut instead of entering the number manually. -Otherwise, always double-check the number if you have entered it manually. Thank you for your review!

Response from SalutHaiti.comJan 5, 2022

Hiya, The numbers recharged stay on an account for 90 days on the website. If the top ups are not frequent, the numbers are not visible when visiting the website. This is not the case with MobileRecharge app. The phone numbers previously recharged do not get erased. We've emailed you more details. Also, there is a fast recharge option available towards the bottom of the screen. It shows the last number that was recharged and if pressed it opens the next recharge screen where that number is automatically filled in, no need to enter it again. In case you still help, please don't hesitate to get in touch, maybe also send us a screenshot: https://saluthaiti.com/contact Thank you!