Saltwaterfish.comReviews of saltwaterfish.com

The Goby (a marine fish) was supposed to arrive overnight by Fedex. Despite me calling saltwater fish, and Fedex numerous times, the fish arrived at my local fedex office 2 days late. Although I went there immediately, I was told that "no one could access the container", and so I had to come back the next day, adding yet another day to the animal being in the packaging. By that time the Goby had died. Saltwater Fish could have, and should have been more active with Fedex. Maybe they even need to question using Fedex altogether

Truly terrible experience I have used the company for 5 orders over 1000 dollars worth of livestock and only one order showed up on time without losses. Two orders were total losses. Don't waste your time or money. Avoid at all costs! Fair warning

I've never seen livestock this small before, I've had saltwater tanks for 25 years and never bought or even seen animals this small for sale. Very disappointed in this order.

I’ve used them for years and really haven’t had any problems but I ordered a emperor angel and arrived dead. I contacted them and haven’t heard anything back. Dry dissatisfied

I placed an order this past weekend. I received my confirmation email with my delivery date. Because it was a live delivery, I made arrangements to be home. The order did not arrive. I reached out to them twice and confirmed it was being shipped and would be delivered the next day. Again, it is not arriving. Only apologies, excuses and no compensation for my time off work waiting for delivery, my nephew not getting his birthday gift and my lost confidence in this store.

Don't fall for the fake 5 star reviews below Everything I've ordered from them was delayed and DOA. I feel bad for the animals and will never order from them again.

I ordered three fish and was charged for three fish. The order arrived today and I received two and there are only two fish listed in the packing list. I get that things sell out but according to all documentation I have, I haven’t been reimbursed for this fish I did not receive nor is there a second package with this missing fish. Overall communication on the order was lacking given the circumstances and how I could have even been informed that this fish would not be coming.

I will never oder from them again. They deducted the money from my account It show on my end both in my bank account and on paypal. They said they never got payment and that I need to try and order again UMM NO. 6 days later they finally figure it out and ship my order well unfortunately for me There were things I needed immediately like food for my shrimps. No offer to ship for free or credit on my next order just here ya go we are shipping it to you a week from when you ordered it. I know mistakes happen this company is shady as hell.