Saltwaterfish.comReviews of saltwaterfish.com

I paid extra $ on a tomini tang ang and got a tiny one and the chocolate tang I didn't get young adult coloration, what I got was a juvenile coloration. I specifically ask for the adult coloration when I ordered on the phone. if you have a recording on my phone order, you will see what i requested. this is a bad first order from Saltwaterfish.com.

I got ripped off I ordered a 3.5. To 4.75 inch fish and got a 2.5 not worth 200 dollars ,I thought your company would be better. Not. I took pictures of the fish wile it was in the shipping bag with a ruler next to it Sent them to u 3 pictures and now you want me to take the fish out of the tank to send more photos next to a ruler…not going to happen. I will just take the hit ..beware they can send you any size fish. I ordered large got medium never buying fish online again shame on u. I’m thinking of posting on Facebook and instagram with pictures see what the people think

I needed snails and I ordered a couple of fish from this website and when I got them they were dead ! They only gave me store credit and I would have to pay for shipping for more items when they clearly shipped me dead snails overnight ! Do not use this website !!! Horrible

Saltwaterfish.com needs to change shipping companies as well as their tank parameters. Multiple DOAs over the past month, salinity in bags was pushing 1.028. I would love to give this company another chance, I however do not want to risk the lives of anymore amazing fish.

i ordered 8 fish from this place for a total amount of almost $500. when the fish arrive 3 were doa and then later that day another fish died, the water that was in the bags had a salinity of 27ppm. i contacted saltwaterfish and they gave me a refund for the 4 fish that were now dead. I woke up today and found my powder brown tang dead after noticing that the fin were damaged.. I contacted the saltwaterfish again and they said that the fish probably died from getting bullied. lol, the fish was in a quarantine tank with a green chromis and 2 very small blue reef chromis. this business like to play the blame game with customers. Beware of this business...

ONE STARFISH ARRIVED DEAD. MY ANEMONE, OTHER STARFISH, AND FISH ALL DIED WITHIN 48 HOURS. PUT THEM IN AN ESTABLISHED TANK, WITH PERFECTLY HEALTHY OTHER FISH. ALL MY ORIGINAL FISH ARE ALIVE WEEKS LATER, BUT THE ONES FROM THIS COMPANY DIED. THEY WERE APPARENTLY FLOWN FROM FLORIDA, TO CALIFORNIA, AND BACK TO ME IN TENNESEE. I SUSPECT THIS WOULD HAVE TRAUMATIZED THEM GREATLY. IT SURE WASN'T MY FAULT.

Over the last 5 or 6 years every order from saltwater fish has been DOA, not all items but most. While I do agree that SWF will resend the DOA items those seem to be out of stock. Also, when a free item is to be included it never arrives, again, out of stock so you never get it unless you reorder and pay the box charge. All in all, every single fish has arrived DOA, 50% of Invertebrates arrived DOA and about the same with corals. Very little heat packs even to my far north location. Customer service is great on some days and a crap shoot the next so just beware before ordering.

It's sad to say but I am no longer going to deal with saltwaterfish.com. Of all the orders I have placed over the last 4-5 years have arrived dead, with the exception of a couple corals. If I order fish or inverts, they are dead and floating when I open the box. The order I received today, had very little air in the bags and water was ice cold. Probably because of only one heat pad in the box. I have never had this issue with other online reef stores. Guess I learned my lesson.