Saltwaterfish.comReviews of saltwaterfish.com

We gave this company two tries and will no longer order from them again. In our first shipment we received a dead item that we purchased as a sale price. They wouldn't send a replacement, they refunded the money. We also want to mention compared to other companies their packaging was not impressive what so ever. Then next day we lost a fish. They gave us a credit. So we gave them another shot with ordering the SAME size fish and paid the same amount of money because this time we had to pay for shipping. At this point we could not order the item that came in dead since it was now "Out of stock" - of course! So we got our replacement fish - it is much smaller, pale, it hasn't wanted to eat, not very active and its NOT nearly as awesome as the fish we first ordered. So after spending more money than we wanted and getting a terrible replacement we will no longer oder from this company. We have since ordered from another company and received healthy items that were packaged much better. Never again Saltwaterfish.

Fish again are not comming on time and will most likely be dead they are 3 days late

1 out of the Damsels is DOA. Sent a pic asap. They ask me to go to the website fill out a form then the form doesn’t work properly, etc etc… Too difficult, seems like they try to make it difficult! Many places refund ASAP once they receive the pic.

Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

I ordered a sand sifting starfish and 10 snails and 10 hermit crabs. Starfish was destroyed. Very few of the snails and crabs had any animal in them. They resent. This time the starfish was in worse shape and still only half of the snail and crabs were very DOA. Very disappointed. Have not heard back from my second claim but will tell you to steer clear.

Quality and size were not as advertised. The sale bundles were misleading and not worth the purchase. I purchased two "small" clownfish that were still fry-sized. AKA, the skimmer made fast work of them. :-( This was my first time, and I will never buy from this site again.

I will never purchase from saltwaterfish.com again. Their costumer service is terrible and their fish do not arrive alive. Don't waste your time and money with this company. There are plenty other companies out there that take way better car of their marine life!

Worst experience buying fish online I've ever had!!! I made my first order of $271 about 3 weeks ago I bought a bicolor angle a flame angle a coral beauty angle a lawnmower blend a diamond watchman goby and a zebra hermit crab the bicolor angle came out of the package not doing good I thought maybe from shipping but nope after acclimation I put them all in within 24 hours everything in my tank was dead except diamond watchman goby and the hermit crab including the 2 adult cinnamonclown fish i alreadyhad in the tank... so I turned in the guarantee request and received a store credit instead of a refund so I could buy healthy fish somewhere else not happy about that so I reordered and bought a coral beauty angle 4 yellowtail blue damsels 2 percula clownfish and a green bubble tip anemone I wrote in the comment section of my order please send me the healthiest fish you have well evidently they dont have any healthy fish 1 of the damsels showed up so beat up he died within 2 hours the water in the bags was so cold the 2 clowns were almost dead and the coral beauty angle has ich so now I get to spend even more money to treat my tank and my fish and the green bubble tip anemone is a brown anemone if you want to buy fish online avoid this place and any of its partner companies theres about 5 of em needless to say worst experience ever I will never buy anything from them again will never refer anyone to them.....