Saltwaterfish.comReviews of saltwaterfish.com

when I ordered, it was delayed so it took two days for my fish to get to my house. Once there I opened the box and four fish were dead. Out of 7 fish. Kind of disappointed but they froze to death so it's partly FedEx's fault. But beautiful and healthy are the ones that survived the shipping! I will have to add that they have the BEST customer service you can get!! They are always there to help and explain things. And I am getting all of my fish replaced for free and free shipping!!

Customer service is excellent. My fish were replaced when they got caught in a winter freeze during delivery. The replacements were just as I expected. One anemone was a little small I thought, but the price was right. If the small anenome had been a little larger, I would give them 5 stars. I like their business, they are just a little steep on some things for the size.

Mild difficulties with delivery encountered due to Christmas, but eventually got new shipment. Customer service was responsive and helpful. I will use them again!

They are overall a much better than average site. Their product selection is good. And ordering to delivery work flow is efficient and great. Customer service is also pretty good. Success rates of survival are higher than others.. But not as high as a LFS.. But you pay much less.. So it's a decent balance. The rating should be 4. 25 if one wants to be precise.

So far so good! Have to wait to get my fish but the website is very user friendly and carries great variety of coral and fish to add to my collection!

I've had great experience with saltwaterfish.com. Pricing is kinda high for a lot of species, but their sales are great. Usually have shipping issues but FedEx is better than UPS or USPS, so what can you do there. I also like the variety.

This is my first time ordering fish online. I would say it was mostly a positive experience. The Sailfin Tang and the Mimic Tang look great. The Naso Tang is showing signs of being stressed, but she eats well and should be good after some time for adjustment. I matched the salinity that the fish were shipped in and let the fish stay at that for a few days as I looked for signs of parasites. There hasn’t been any sign of white spot. Only the Naso has blotchy scales that I hope will improve over the next few weeks. I have raised salinity to normal levels and begun copper treatment. This is only for precaution to ensure no white spot is introduced into my main display. The shrimp look great as well. Unfortunately, I have had a couple of casualties. A snail died and it’s shell is now home to a hermit crab and the emerald crab died. The only negative I would site is that the emerald crab was very bleached on arrival having me worried it wouldn’t make it from day one.

I did not think it was fair that i ordered $188.00 worth of marine life and when i went to use my $30.00 in store credit it wouldn't allow me to get free shipping. Free shipping was said to be after $79.00 as advertised! Also when i applied the code for the free fish it kept taking it off when i applied my credit. It literally mad me choose to either use my store credit or receive my free items. Not fair!