Saltwaterfish.comReviews of saltwaterfish.com

shipping speed though pricey is very slow fedex shipments although pricey are always very late... why always the high delivery prices for slow late delivery times?

I haven't received anything yet but when I do I'll send an appropriate response on the review

I was very pleased with the diamond goby and green carpet anemone. The anemone is very active in the tank. The shortspine urchins were nice size and they are doing well. I guess I didn't realize how small a dwarf hermit is and how small the snails were going to be. The snails and hermit crabs are micro, hard to find in the bag and most didn't survive the mailing. Won't be ordering any more of the snails or hermit crabs. Other than that the shipment was packaged well and received on time.

The coral appeared to be bagged incorrectly because it was received with the head stuck to a dry area of the bag. We appreciate the 15 day guarantee, however felt it was unfair that a replacement wasn’t sent when one was available on the website. We had to repurchase(using store credit)and pay for shipping and packaging. It was not our fault that it arrived DOA and the same item cost us additional $40 because of shipping and packaging.

I received my order today and the (2) Spearmint Shrimp were DOA.

Have ordered before with no problems but this time around the pick up location was changed to a FedEx hub that was a 45 minute drive each way vs the normal 3 minute pick up. Guess ill never use the pick up at a "hub" as its better for the fish again. The tracking number also was incomplete, at least when requesting help sheila figured it out and got it back on track.

I wanted to add some stock to my order and was denied because allegedly my order had been processed. So what?

The pricing is good but the shipment process leaves a lot to be desired. Smh...