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Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

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Pet Stores
Saltwaterfish.com

Saltwaterfish.comReviews of saltwaterfish.com

4.43,947 reviews
Pet Stores
1551 US Hwy 1, #650891, Vero Beach, Florida

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Saltwaterfish.com4.4

Reviews3,947 About Contact

Overall score

4.4 out of 5

Great

Average of 3,947 reviews

Distribution

5★76%
4★9%
3★3%
2★3%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(772) 462-0203
saltwaterfish.com
[email protected]
1551 US Hwy 1, #650891Vero Beach, FL 32960

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About Saltwaterfish.com

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.

Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: saltwaterfish.com
Category: Pet Stores
Location: Vero Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Saltwaterfish.com reviews

Showing 121 reviews with 2 stars · Clear filters

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Charles P.
Aug 14, 2017
Fish are small for what you pay for
Fish are small for what you pay for, also contracted and internal parasite killing off most of my fish. I was one day past the guarantee so the had nothing to say for me and I have ordered from swf for years.
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise from ordering through delivery. Please reach out to us by phone 772-462-0203, chat, or email [email protected]
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George P.
Aug 8, 2017
I am a novice and had a really bad …
I am a novice and had a really bad experience when I tried to ask some questions. I will not do business here again.
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise. Please reach out to us by phone 772-462-0203, chat, or email [email protected] if further assistance is needed.
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Austin C.
Aug 7, 2017
I use them sporadically if there is an …
I use them sporadically if there is an amazing deal and I'm ready to quarantine fish for a long time. They are rarely in good shape, usually don't last long unless I qt and last time they messed up my order, and when I called to talk to them about it they didn't take ownership and rudely said it wasn't their problem.
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise. Please reach out to us by phone 772-462-0203, chat, or email [email protected] if further assistance is needed.
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Derik
Aug 6, 2017
Paid for sat delivery,didn't get fish …
Paid for sat delivery,didn't get fish for 8 days later still got charged for Saturday delivery.1 fish had ick and died
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise. Please reach out to us by phone 772-462-0203, chat, or email [email protected] if further assistance is needed.
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Bob S.
Aug 4, 2017
ive had a lot of lost with the last 2 …
ive had a lot of lost with the last 2 orders becouse of being delivered late in the day with the first order this year,the other order a few days ago i was supposed to get the next day and wasent delivered on the second day late in the day, and the box was quite worm and lost quite a lot of snails and crabs,so far other itams are doing ok ,i like bying from you all but i will still take a chance with another order soon
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise. Please reach out to us by phone 772-462-0203, chat, or email [email protected] if further assistance is needed. Give us a call before we process your next order to discuss the history. We may have some options.
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Erica G.
Aug 3, 2017
Horrible experience
My shipment was delayed, when I contacted customer service they didn't seem to care. Just said send pictures of the loss. The flame angel was doa. I ordered two large bubble tip anemones. One was large, about 4-5 inches, the other was about 1 inch and died. The lion fish was close to dying and it's water was green. Will never order from here again.
Response from Saltwaterfish.comAug 23, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise. We absolutely take pride in our marine life and quality standards. Please reach out to us by phone 772-462-0203, chat, or email [email protected] if further assistance is needed.
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Hani A.
Aug 2, 2017
Delay in delivery
Delay in delivery
Response from Saltwaterfish.comJul 3, 2018
We would love the opportunity to provide you with personal service and quality marine life. Contact one of our customer service experts via phone 772-462-0203, email [email protected], or chat via the link on our home page. If you have received stellar service from us recently, please consider revising your review. We hope to see you shopping with us soon!
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DBG
Aug 2, 2017
Lost 2 of 3 items purchased and only …
Lost 2 of 3 items purchased and only received a small credit.
Response from Saltwaterfish.comJul 3, 2018
We would love the opportunity to provide you with personal service and quality marine life. Contact one of our customer service experts via phone 772-462-0203, email [email protected], or chat via the link on our home page. If you have received stellar service from us recently, please consider revising your review. We hope to see you shopping with us soon!
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