MATT M.
I have received good customer service…
I have received good customer service and communication. Their packaging and shipping procedures seems to be processed with care, accuracy, and are timely.

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 3,000 reviews with 5 stars · Clear filters
MATT M.
I have received good customer service and communication. Their packaging and shipping procedures seems to be processed with care, accuracy, and are timely.
Sanity R.
Best saltwater service I've ever experienced. Looking forward to buying many more fish and corals in the near future.
Steve, Cocoa F.
I have to admit I am a skeptic about mail order marine life but decided to give saltwaterfish,com a chance. I have made several orders from them now and have been pleased with all the fish and inverts that I have received. I will say that I have had a problem with an order and they responded promptly and sent a replacement the next day which was fine upon arrival. I do suggest using the priority or pick up option to reduce the stress on fish.
Sonclay
saltwaterfish.com is my new go-to. Good selection, competitive prices, and most importantly - they honor their guarantee. If you've been in this hobby for a while, you understand there will be a few DOAs and DAAs. SWF has been great on the rare occasion it happens. No major fuss, store credit, and the credit doesn't appear to expire (hate that). Today I submitted an order early morning. Several hours later I noticed there was a special I missed, so I contacted them to request the bonus I asked for be switched - even after the special expired. No issues at all, so amazing customer service is what I have come to expect. I will still purchase from my LFS as it's important to support our local brick & mortars, but as far as online retailers go - SWF is top notch.
Michael P.
Just received my order today. Everything was carefully packaged. Everything looks healthy and happy. Fish started to eat right away and the crocea clam opened right away. Will see how things move along.
customer
Great service and quality of live stock
Todd
Just received my order from saltwaterfish.com, unfortunately my six line wrasse didn't make the journey, called right away and spoke to customer service, 15 minutes later had an email stating a new six line would be in his way to me. Excellent customer service. Will definitely be using them again, thank you.
Linda J.
I have ordered from Saltwaterfish.com and have been very pleased. The site is easy to get around in and the quality of livestock they have has always been up to par. I will continue to do business with them in years to come.