Saltwaterfish.comReviews of saltwaterfish.com

Response from Saltwaterfish.comOct 12, 2018

Thank you for your review. We offer a 15 day live guarantee, which states how store credits can be used. Our promotional offers are an opportunity to get marine life or discounts that are unmatched in the industry. If you need further assistance, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comOct 12, 2018

Thank you for your review. We sincerely appreciate your business and are more than willing to help with any order changes or item requests. We would love the opportunity to have you experience the quality and service that our customers generally receive. Please consider giving us another try. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comSep 12, 2018

Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. We offer a 15 day live guarantee which covers these devastating and unfortunate losses. We would love the opportunity to have you experience the quality and service that our customers generally receive. Please consider giving us another try. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comAug 20, 2018

Thank you for your review. We offer a 15 day live guarantee, which states how store credits can be used. Our promotional offers are an opportunity to get marine life or discounts that are unmatched in the industry. If you need further assistance, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comJul 25, 2018

Thank you for your review. We would love the opportunity to have you experience the value and quality we are proud of. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comJun 29, 2018

Hello, Thank you for the feedback. We sincerely appreciate your business and we take customer service very seriously. Please feel free to reach out to our customer service manager to discuss the less than stellar experience you had with our staff. We would love the opportunity to make your next order the best one yet. 772-462-0203 or chat us!

Response from Saltwaterfish.comJun 29, 2018

Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. During this process, if an item that was purchased, is not robust in health, we will contact customers to offer the choice of a substitute or refund. This detailed attention to each specimen allows us to ship only the best marine animals. We would love the opportunity to have you experience the value and quality we are proud of. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.

Response from Saltwaterfish.comJun 29, 2018

Thank you for your review. We offer a 15 day live guarantee, which states how store credits can be used. Our promotional offers are an opportunity to get marine life or discounts that are unmatched in the industry. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.