Lola S.
This system is not user friendly...
This system is not user friendly for a retail environment, resulting in customer facing problems and directly resulting in the level of customer service you can provide to your customer. There are a multitude of disconnects in the system which make returns/exchanges difficult and complicated both for sales staff and customer. We have had multiple customers frustrated with the process and the time it takes to receive a store credit. This isn't rocket science, it shouldn't take this long.



