SagoReviews of sago.com

I noticed that all reviews for Sago are in the US so I thought I would give a perspective from the UK. I was invited to participate in a user research interview with a large tech company in their London office. At first, I was skeptical due to these reviews but the process was smooth. The only negative was that they contacted me close to the interview dates and some of the emails felt unprofessional with grammar mistakes, however I went ahead. As agreed, they paid the incentive through Paypal within 10 business days after I completed the interview.

BEWARE RED Flag- Notice that the vast majority of the reviews on Sago are negative. I did a focus group in Mar 2024 with SAGO. I was told that the incentive would be processed within 10 days. They lied, I did not receive the incentive in 10 days. I received the incentive 72 days after I participated in the the group. I sent email after email requesting the incentive. Each time would respond with a generic email stating " We are experiencing higher than normal volumes". This company is deceptive and dealing with them is very frustrating. I will never get involved with them again, it's too much of a hassle.

Extremely disorganized, lack of communication, and zero accountability. I assume this is a major issue of their restructuring, such as pocketing survey funds and products. I do not recommend anyone use this "business" due to their lack of professionalism, unethical practices, and improper communication. Every red flag will manifest itself in the first two or three interactions with Sago. They utilize FocusGroup.com to find their participants and demonstrate no professionalism. To ANY company using their services, it reflects on your products, services, and brands. Good luck to you.

Don't waste your time. They scam you out of your time and money. I worked hard for weeks for them to just give me the run around when it was time to pay. I did the study in March and it's now May and I still have not gotten paid!

I participated in Sago's activities and redeemed $125 on March 28th. Despite their 20-day payment promise, it's been 25 days with no payment. I've emailed twice, receiving the same 20-day response. This delay is unacceptable, and seem to be doing this to alot of people

I participated in a focus group in the end of January I never received my physical card I’ve written emails and left messages at Schlesinger I don’t know how to get in touch with them my focus group wallet says they paid me it’s 125 dollars

I have serious complaints against this company. Since they took over for Sago I have to send multiple emails and complaints in order to try to get my payment “processed “ and currently the owe me $449 which I submitted back on 3/15/24 and am still waiting to be paid for after 3 emails and a month waiting and I only got one response stating it could take up to 20 business days, which it never took before. With Schlesinger, I never waiting l waited longer than 2 days for my payment. I did another focus group with them last week which I haven’t even submitted yet, but I think when I do finally get paid from them I’m going to tell them next time I won’t do it because I had to go through so much trouble and stress and hard work to get my payment and I still haven’t gotten it! Do not do focus groups or surveys for them unless you want to beg for your money!

When this company was Focus Group by Schlesinger I did several market research studies with them and was paid promptly. Apparently the ownership changed and now they do something akin to "bait and switch" in terms of recruiting people for studies, then taking forever to pay them and/or trying to reduce the amount of the payment to them. I did an online study and had to email them several times then contact them through their site to finally get a response and they issued my incentive finally a few days later in my online wallet, but then said it would take 20 business days to "process" a virtual visa card. I filed a Better Business Bureau complaint, (where I saw MANY existing complaints against them) and emailed them saying I had. They "processed" and issued my virtual card the next day. Anybody on this site reviewing them, do the same if you've not been paid. They respond to that.