S.A.GemsReviews of sagems.co

The process was very straightforward. There were open lines of communication throughout the whole procedure. If I had a question, it was usually answered that day or first thing the day after. I recieved verified lab documents about the authenticity of the diamond and delivery was made within the time frame quoted. Very pleased with my purchase and plan to make future putlrchases. Highly recommend S.A. Gems for their great pricing and professional manner of handling business.

Thank you for finding an alternative that worked for me. The stone is beautiful.

Communication was great, but the reason for 4 stars; had to follow up on my arrival date as did not receive item when was told it would arrive. Also promised a minor refund for inconvenience and have not seen it come back to me yet. That said, item is beautiful.

From beginning to end, Monil was an excellent communicator. And delivered exactly the ring I wanted. The diamond and setting is exquisite.

Excellent customer service, even more excellent diamonds.

I had a special request for the shape of the band which when I was sent photos of the ring I noticed they had ignored. They (or the courier - they keep blaming each other) put my shipping address in wrong so the package has still not been delivered - has been sitting in Sydney for a week now. It has now missed the due date and is no longer required. I am currently out of pocket for a ring or my money and I’m not impressed.

The final result is beautiful! Im beyond impressed with the beauty of this ring. I do however would have liked if the team had notified me of the design change before it was too late to make my selected diamond fit the design. They did also not engrave ny husbands name like it was planned, but I would buy from here again.

I LOVED working with this company. Not only was their inventory and pricing so good I was nervous it possibly wasn’t legit (it’s so legit lol) but their shipping was super fast and secure, they were on it with replying to emails with questions! Lastly they were able to source a stone for me that was actual perfection and exactly what I wanted. I enjoyed the whole process so much now I want two rocks for my engagement ring and I’ll only use this company to get my second stone. I LOVE them. I will be recommending them to everybody and I will be making a detailed Reddit post when my ring is complete to put them on blast for their amazing work. Honestly they’re a god send. I could not have done this engagement ring rock hunt without their help (unless I was willing to sell a kidney 😂). Just *chefs kiss.* 10 outta 10 recommend! Oh yeah! And the hand written thank you note with delivery is a very cute touch! Thank you again SA Gems from the bottom of my heart ❤️