Safety RestoreReviews of safetyrestore.com

Great experience from start to finish! The team is professional, knowledgeable, and easy to work with. The turnaround time was quick and the quality was impressive. Definitely recommend to anyone looking for seatbelt repair!

The ONLY company to be trusted for seatbelts and airbag srs module crash data resets. period.

Set my seatbelt in to be repaired. They sent it back to me quickly, but it was done incorrectly and does not work. They are impossible to get ahold of they do not return phone calls, they will not respond, but if you call the place in order you get immediate response and someone answers the phone. I would find somebody else to send your seatbelt to. They claim to have a 100% satisfaction, guaranteed lifetime warranty. That's a bunch of bullshit. They don't even answer their phone or respond to any problems whatsoever.

Don't bother using these guys. The only thing they advertise, they can't do. Avoid and go to another service that actually has the tech. I blew 5 days and a shipping fee. "Hey Kyle, We received your order and unfortunately looks like one of your airbag modules cannot be repaired due to an internal communication error with the chip. We apologize for any inconvenience this may cause. We will be issuing you a full refund for the item. Please give us a call if you have any questions or concerns. Thank you."

Great customer service. I needed a piece about 8 years after they did work for me and they sent it out with no questions asked.

They provided the service I requested within the time frame stated with no drama, no issues - the result was a fully restored product. I would recommend to anyone seeking any sort of seatbelt related services.

One Star is still too high for them.If you want and like troubles... give them your business. 6 phones call for get a sample seat belt color to choose... But not learn my lesson, I gave them my seat belt.. Received my package Monday morning 8h 11 am and Wednesday 4h35 PM I called them for get news about belt and Jonathan says You didn't pay the right shipping on our website for returning...Wrong because they told me enter your address and our website will add automatically the return cost to your country. Shit ...he asked me and other $55. NO OTHER choice I paid over the phone the amount... Now I haven't tracking, I don't know where is my package and when I will receive it. I try to reach them: 1- text message= no answer, Email= no answer, phone = voice mail and nobody return your message I never seen that REAL JOKE When you choose Option 1.... Sergey at sale He don't want to help you out...he transfert my call option 2 customer service on a voice mail again... I am so exasperated PLEASE go on the competitor : myairbags.com my friend went overthere and they are a normal business TOP SHAPE. You will send me many many thank you Neil, Quebec Canada

I previously sent my SRS unit to Safetyrestore for service and had no issues. Their service was fine and the unit functioned as intended. Having a satisfactory experience I decided to also use Saferestore for my seatbelt servicing. Safetyrestore received my seatbelt on 3/16 and promptly sent it out 3/17. I monitored the tracking provided and that weekend it stated it was delivered… to the wrong address, somewhere in another state. I called them the following Monday to inquire. They stated the wrong tracking information was provided and the shipping department will be in contact with me. Another week goes by with no contact, no email, nothing. Unfortunately this is my driver seatbelt so I'm going longer without my car being operable. I reach out once again a week after my first call to inquire again. They stated there was a shipping error and they were working with the recipient to get my seatbelt back. No attempt to remedy the situation, no refund offered, nothing. It has been another 3 days since with no response nor updated tracking. Safetyrestore presents with ease of contact via chat/text/email options but is either understaffed in customer service or lacking access. I have elevated this dispute through the BBB and SafetyRestore remains obstinate. Though a refund was offered in name it took me reversing the charge with my credit card company to get the service charge back for an item I never received.